Nílu Isla Mujeres by Selina

Amazing property next to a near empty beach

DO NOT GO THERE, the most unfriendly people ever they charge you for every little thing, they ruined our holiday

Very tight area for lockers. I am 5ft 2 if you were any bigger you would have a problem with a locker in your bed. Needs?a place to hang wet clothes after all it is a beach property. Cold shower outside to rinse off. Roped off smoking area within property. For safety reasons.

Beach area little rough for swimming but otherwise great

Muy buen servicio, seguridad constante y ambientes calidos lo unico negativo es que no dejan ingresar alcohol en la cocina ni en ningun lugar y solo debes comprar ahi a precios excesivos

I wish the kitchen and bathrooms were in better shape. But it was magical.

We arrived at midday and the check in time was 3pm. Most hostels would let you do the check in and just hand in the keys when the room is ready. However this was not possible for them. So we had to wait over an hour in the queue for check in when there was two people behind the desk, another one doing absolutely nothing, yawning and looking like she really didn’t want to be there. Once we got to check in, they gave us someone else’s room key and the people were still in the room. We came back and raised this issue and we were given another room key. This didn’t match anyhow the pictures were we were sold. They blamed hotels.com has wrong pictures in the room types. There was nothing they could do apparently even though the room types we wanted were available. We didn’t get any compensation and had to sleep in a room that we would have never booked. We had to work remotely and the WiFi was as down the whole day in the coworking space. There was no food or bar service during the days, and you weren’t allowed to bring your own alcoholic drinks in. So if I wanted to spend a day at the pool and have a cocktail or beer, it wouldn’t be possible. The kitchen wasn’t allowed to be used after 11am which I find absolutely ridiculous. We had take away pizzas and went to eat them in the kitchen and the security told us the area is closed already. The staff was unbothered, unhelpful apart from this one Argentinian girl who was lovely and proactive. This place needs management changing asap

Over crowed, over priced due to high season but Not enough employees to handle the season. Bathrooms dirty, no toilet paper, have to pay for bath towel daily? water pressure low but at the same time all appliances are rusty. My room to small for 4 persons(mix room) not enough space to even walk to your bed if someone is standing, too dark, no area to keep ur shower items. also a moldy smell in room due to lack of ventilations. I had stayed here before with no issues but Please if you Know there is a high demand and you are Increasing the price at Least HIRE more employees to keep the showers and restroom clean! i have stayed at several Selinas around the world but this time it was not worth my visit at Islas Mujeres.

Acho que é um dos hosteis mais lindos que já fiquei na vida. Uma boa surpresa saber que dentro tem uma escola de mergulho e inclusive treinar na piscina do hostel. Banheiros sempre limpos e muitos disponiveis, no dia que fui até uma festa tinha a noite. Adorei!

Paper thin walls, you could hear everything, no hot water, poor water pressure