Nílu Isla Mujeres by Selina

Don't do the teepee on Friday, Saturday, or Sunday unless you're staying out until at least 3am. Otherwise, this place is great

What a good experience !! Thank you

Very nice area, close to everything just loud at night. Beds were super comfortable and ac worked great!

The grounds are lovely but the rooms are small and smell like mold. Advertised as a hotel on hotels.com Selina is a hostel, not a hotel. The hostel did not get our reservation from hotels.com and blamed us and hotels.com for the issue. I had emailed the hostel a week prior to visiting to ask for an early check-in and they never responded. When searching for my reservation they came across the email and started acting a bit nicer. We were put in a smaller private room with a shared bathroom as the larger room with a private bathroom that we reserved and paid for in advance was not available. I asked to be refunded the difference for the first night between the two rooms and was told I needed to contact hotels.com. Hotels.com was responsive, but could not get ahold of reception to confirm the room issue and as a result could not issue a refund. I told the front desk that hotels.com was trying to reach them and they said they did not have a phone, only WhatsApp. Be warned, hotels.com cannot reach Selina if there is an issue with your booking. If you book this place through hotels.com I highly recommend paying at the hotel versus paying in advance. Overall I thought it was a bit pricey for what you get.

Worst part was between 10pm and 6am when sleeping was not possible. This is a night club with rooms! Not a hotel, let alone suitable for families. We booked the “family room” and I’m so exhausted after three nights of being kept awake all night with the party. The pool was a glorified foot wash station. You couldn’t see your leg while in the pool let alone the bottom. It was disgusting. They said they couldn’t call us a taxi upon check out. As they didn’t have a phone.

The place is beautiful, probably the prettiest in the area. Love the pool and the area around. The kitchen was so big but the utensils not so great. Separate cutting boards for different things would be better. Air Con was ok some days but one day wasn't working properly and one day it was working properly but it was super loud. The cleaning was done very late in the day. Room was not that small as advertised.

Limpio , bien servicio

Ambience and vibe. Poorly designed bunkies with lockers inside that are obstructive to sleeping. Cool vibe and facilities.

We stayed in a suite which was quite rustic but with a good ocean vibe. Could use a few repairs around the shower and sofa steam cleaned. The kitchenette was a great surprise. The little fridge did an awesome job keeping the sodas cold. They could offer more free water than just the first day. Overall, was a wonderfully pleasant place, excellent location to beach and restaurants. Would stay there again!

I was hesitant to book because of other reviews but I was extremely surprised by how cute the place is. It was clean and staff very welcoming. Plus it has everything you need within the property and outside. The location is perfect and I wish I would have stayed longer.