Nílu Isla Mujeres by Selina

Amazing staff. Only housekeeping workers are a bit rude sometimes!

I tried contacting the property for check in/app issues and did not receive a response until the night of my first stay. I tried several times to contact Selina through the application chat, e-mail and phone calls and was unable to get through. The room that was assigned to me was absolutely not what was advertised. The room was extremely humid and damp there was a water leak in n The washroom leaving a puddle of water. For 2 days there was no water supply. I had to Leave to the airport not being able to shower after the beach . For an unjustifiable $265 a night ;(((

They changed my standard room without a notice when I checked in thats when I was told and when I talked to the girl in the from about it she didn’t pay much attention I paid for standard so I didn’t have to share restrooms that really upset me! But besides that it was good

Great stay I just didn’t like that they didn’t have clean towels disposable. I didn’t have anyone come clean my room per my request so I asked the front desk for clean towels and they said they were out. The room was clean but you could smell the sewage.

Great stay

Excellent value for the price and an unbeatable location, pretty close to north beach, restaurants and shops. We faced booking issues, we booked a room that’s was not available, the hotel recommends using their website and blamed the booking platform. Cleanliness, particularly in bathrooms, needs improvement. Thin walls in rooms affect privacy. Despite being oceanfront, beach access is restricted, and swimming is not permitted. The kitchen is decent but would benefit from better utensils, appliances, and improved fridge cleanliness. We enjoyed complimentary morning yoga, they also offer engaging activities like dance lessons and arts and crafts—definitely a perk. However, be aware of loud weekend parties near the restaurant area, affecting the peace of nearby rooms. If noise is a concern, consider requesting a quieter room away from the party zone.

Awesome

This hostel was very poor and below average. Our room was dirty with filthy floors and the drain had a terrible smell filling the entire room. You should note there is a club here which went until 3am every morning with thumping base so we got next to no sleep. If you are looking for a party, you should stay somewhere else and then go to the hostel for the party - otherwise you will spend your whole time in Isle with no sleep.

Left without even staying one night. My bunk was not safe 19 C - ladder unsafe. Bunk like a tomb-a fan only poor working A/C in next room and 7 guys with one old lady! The manager could have given me a lower bunk, but obviously felt stigmatized due to my older age. No orientation so was in a lower bunk then had to move out. I tried to talk to Expedia, no way to do it from Mexico. This is the last Selina from Expedia. Like Selina, but this room and bunk was very unsafe. I am active at 66 but felt not welcome- It was so hot and tomb like. Sincerely I am out 356 USD for other places to stay plus the three nights at Selna !!!

Always a great place to stay. Always good staff & great people from all over the world. Very clean & well kept.Thank you