The Fellows House Cambridge, Curio Collection By Hilton

Hotel was very well maintained. Had a luxury feeling to it. Staff were so friendly and helpful.

Sofa cushions sunk into the sofa bed making it impossible to use as a sofa which was a shame. Also considering the price and the luxury feeling of the hotel you might have expected little extras in the room like a shower cap or biscuits.

Close enough to everywhere with an enjoyable walk via the park / River area

The restaraunt was just tooo COLD in the evening with too much Aircon.

The staff at the hotel were very good and check in was seamless. It is ideally located for Cambridge City Centre and has a secure underground car park (£24 a day for guests). The décor and furnishings were very good and it certainly feels like an upmarket establishment. The room was well appointed with a small kitchen area, table and chairs. The bathroom was spacious albeit the shower tray / floor could have done with a little updating / attention (limescale accumulation) and the sink didn't drain as it should.

We could not control the AC from within the room although there was a control panel. There was a fan running and we contacted reception at 1730 to ask if it could be turned off. They said this would be done. When we returned from our night out the fan, which was excessively noisy, was still running. It was clearly going to disturb us during the night so we contacted reception again to be told that as the hotel was a "sealed" building it was an air circulation system as opposed to AC and could not be turned off. Therefore despite the bed being comfortable we were unable to get a decent nights sleep (which is one of the main requirements for us) and had an interrupted night. We spoke with reception again in the morning and Burak (Guest Experience Manager) offered us an apology and a partial refund of 35%. Everything about this hotel shouts "Quality" it was a real shame that we experienced this issue and hopefully it does not affect anyone else in the same way.

Amazing stay in a beautiful city. The staff went above and beyond to make our stay comfortable and enjoyable. Despite a slight problem with our original booking, an immediate upgrade was offered and staff could not have been more helpful. Thank you!

前台男士白人服务员不错。亚洲女士服务细心。

客房服务真的很差。卫生一般，而且要被子都没送。

Excellent facilities and cleanliness

I think charging for parking at an additional £24 in addition for room costs at this level is not good customer service The room was comfortable and spacious but decor was rather bland - minimalist but without much style or character. My subjective opinion only - others may like