Mercure Baku City

No plastic at this property is a strong statement. Dinner at 13 th floor was special. Breakfast good selection. Laundry was way to expensive.

Good value, Rooms are good in size but needs a little update. Toilets/showers need some work as water is leaking. Overall a good hotel for short stay.

Amazing hotel and stuff. breakfast was excellent as well

I had a lovely time here. The staff are polite and helpful. Any issues I had were dealt with quickly. The breakfast was much better than another 5 star hotel which I stayed in which shocked me. The executive room is quite spacious and the junior suite is a decent size. One thing in particular that impressed me was how they have filtered water station on each floor without the need to constantly ask for water bottles. The only critique if any was they need bathroom floor mats and a shower curtain. Overall would definitely recommend anyone to stay here. Just remember if you are a big group and want 2 executive suites connected then dont. They don't have connected executive suites. You would have to speak to them before about connecting rooms.

RAS. Tout était parfait. La chambre était très propre, confortable; Le personnel très sympa.

Maybe 3 stars hotel but not more

Positives: friendly check in. Good breaky options like yog, fresh fruit, dried fruit, local pastries, toast, juices & decent coffee. Fresh eggs & omelets cooked for you. Filtered water tap on each floor is a great idea, they give you a jug in your room to fill up for free. It’s a bit warm so do it late on so it can chill overnight. Big spacious room. Robes, slippers, shampoo & shower gel provided. One free bottled water. Kettle. Fridge. Good location, 20-25 min walk downhill to the city or a very cheap bolt. Needs improving: room is a little worn and tired, furniture & carpets all marked. Shower gel empty for our whole stay and should have been checked. Tissues not replaced either. Offered airport pickup 50AZN when you can get a bolt for under 15! Overall though very good value for money.

Booked into a superior room and it was great for two persons . Cleanliness was great and the service was very efficient. We enjoyed our stay, the facilities and the service. The overall experience was exceptional!

Nice services

Es un buen hotel. Habitaciones cómodas, personal amable, buen desayuno, toallas y sábanas en buen estado. Lo cierto es que no es tan cerca del centro de la ciudad y eso implica ir al metro (3 cuadras) o coger taxi El barrio es agradable