Hyatt Place Dallas/Rockwall

Everything

No complaints

Breakfast was good. I thought that this location was at The Harbor. I was a little disappointed to discover that it was not. I expected a Hyatt property to be a little more upscale.

It felt like a budget property.

The property was very nice and clean. The staff was very professional and friendly as well.

Friendly

Everything was great

The property was extremely clean and well kept. It was in close proximity to several restaurants and the gym to which my son was playing AAU basketball. Every member of the staff was very nice and helpful.

Nothing

We arrived around 7pm after completing online check-in. The parking lot was already filling up and was nearly full by the time we returned from dinner. Our first-floor room followed the standard Hyatt Place layout and felt tidy overall, with a comfortable bed. Unfortunately, the shower had noticeable mold/mildew along the caulk and edges — dark discoloration that is clearly visible in the attached photos and video. As a World of Hyatt Globalist, I was disappointed to be assigned a room with this issue, especially after seeing similar complaints in previous reviews. We chose to skip showering due to hygiene concerns. Breakfast included the typical mix of hot and cold items. The coffee was good with plenty of creamers and sweeteners available. Hot options featured an egg-and-cheese fold, turkey sausage patties, and biscuits and gravy. The eggs and sausage were sitting in quite a bit of liquid, but the food tasted acceptable for a standard hotel breakfast. This was an okay one-night stay at the Hyatt Place. The room was comfortable aside from the shower concern, but the persistent mold/mildew issue (noted by many other guests) along with somewhat lackadaisical staff attention and middling breakfast quality still seem to be ongoing challenges. It’s a convenient option for a quick overnight if these don’t bother you, but I had hoped for better execution given the Hyatt brand and my Globalist status.