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9.2 / 10 Guest Rating

The Historic Central Hotel, a New Hotel Collection Property

101 E Main Street, Sevierville, Tennessee, 37862, Sevierville, US

The Historic Central Hotel, a New Hotel Collection Property - main view

About the Property

Discover a haven of comfort and modern elegance at the New Hotel Collection Smoky Mountains, nestled in the heart of Downtown Sevierville.

Relaxing Amenities
Unwind in our fitness center or soak in breathtaking views from the rooftop terrace. Enjoy complimentary Wi-Fi and concierge services tailored to enhance your stay.

Dining Delight
Savor delicious meals at Honeybee Coffee or grab a quick snack in our inviting cafe. Wrap up your day with a refreshing drink at the cozy bar/lounge.

Comfortable Accommodations
Retreat to one of our 16 uniquely designed guestrooms, featuring fireplaces, Smart TVs, and well-equipped kitchens for your convenience.

Don’t miss out on an unforgettable experience—book your stay at the New Hotel Collection Smoky Mountains today!

Facilities & Amenities

Fitness facilities
Health or beauty spa nearby
Free WiFi
Luggage storage
Concierge service
Elevator
Fitness facilities
Front desk (limited hours)
Smoke-free property
Wheelchair accessible parking

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Contactless check-in and contactless check-out are available.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.2
Exceptional51 verified reviews
AI Summary

Guests highly rate the clean rooms and frequently praise the friendly and helpful staff (bhumi/bhumika, carla, kathy, laura, laura).

Categories

Cleanliness9.2
Service9.2
Location9.2
Room Quality9.2
Amenities9.2
Value for Money9.2
Food and Beverage9.2
Overall Experience9.2

Select topics to read reviews

J
JewellusUS
Verified booking
family with young children
Standard Room
Stayed in Jun 7, 2025

"Kathy the receptionist was wonderful! Room are big 2 bathrooms are a must and they deliver on everything you need!"

10.0

Everything!

Nothing

Helpful?
A
AnantusUS
Verified booking
family with young children
Standard Room
Stayed in Jun 3, 2025

"Very good"

8.0
Helpful?
A
AnonymoususUS
Verified booking
family with young children
Standard Room
Stayed in Jun 2, 2025

"Good"

7.0

Location was convenient for travel to Pigeon Forge and Gatlinburg. It was located in downtown Sevierville with walking distance to great shops and restaurants. The staff was amazing and very accommodating.

It's in a great location but unfortunately also makes for a noisy night stay.

Helpful?
L
LuzusUS
Verified booking
family with young children
Standard Room
Stayed in Jun 2, 2025

"Great place!"

10.0

The hotel was clean and welcoming. Every room was spacious and comfortable.We enjoyed our time and we’ll definitely recommend it for a family visiting the area.

Helpful?
M
McdonaldusUS
Verified booking
with friends
Standard Room
Stayed in May 28, 2025

"Exceptional"

10.0
Helpful?
D
DougusUS
Verified booking
family with young children
Standard Room
Stayed in May 27, 2025

"Exceptional"

10.0
Helpful?
A
AnonymoususUS
Verified booking
young couple
Standard Room
Stayed in May 19, 2025

"Love this place!"

10.0

Our suite was cozy as well as spacious! Beautifully restored. Perfect location for attending the Blooming BBQ and music fest. Loved it. Already planning to return in the fall. Thank you!

The bathroom sink was a bit challenging for me since I'm not very tall, but really, that's so minor.

Helpful?
S
SarausUS
Verified booking
young couple
Standard Room
Stayed in May 19, 2025

"Great place to stay!"

10.0

We loved staying in this beautiful hotel. It was close to Dollywood but out of the chaos that is Pigeon Forge. It was clean, well decorated and spacious. Loved the free parking and right downtown to walk with plenty of options to eat.

I wish we had a queen or king bed and two twins in the bedrooms. The full bed was a bit small and the other bedroom had a daybed/trundle so not super useful and would not be equitable if two couples were staying. Small showers. Huge kitchen and living area. This would not deter me from coming again but something to think about if it's 4 adults.

Helpful?
R
RobynusUS
Verified booking
family with young children
Standard Room
Stayed in May 12, 2025

"Good"

7.0

Location, accessibility, modern

Sink faucets never really got hot, the noise level of individuals staying above me was very loud and so easy to hear. It was very disturbing well into the night especially with a 5 month old who is a light sleeper. I didn’t like that we had to take our own trash out to the dumpster before checking out.

Helpful?
A
AriannausUS
Verified booking
family with young children
Standard Room
Stayed in May 12, 2025

"Exceptional"

10.0
Helpful?
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