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9.2 / 10 Guest Rating

The Historic Central Hotel, a New Hotel Collection Property

101 E Main Street, Sevierville, Tennessee, 37862, Sevierville, US

The Historic Central Hotel, a New Hotel Collection Property - main view

About the Property

Discover a haven of comfort and modern elegance at the New Hotel Collection Smoky Mountains, nestled in the heart of Downtown Sevierville.

Relaxing Amenities
Unwind in our fitness center or soak in breathtaking views from the rooftop terrace. Enjoy complimentary Wi-Fi and concierge services tailored to enhance your stay.

Dining Delight
Savor delicious meals at Honeybee Coffee or grab a quick snack in our inviting cafe. Wrap up your day with a refreshing drink at the cozy bar/lounge.

Comfortable Accommodations
Retreat to one of our 16 uniquely designed guestrooms, featuring fireplaces, Smart TVs, and well-equipped kitchens for your convenience.

Don’t miss out on an unforgettable experience—book your stay at the New Hotel Collection Smoky Mountains today!

Facilities & Amenities

Fitness facilities
Health or beauty spa nearby
Free WiFi
Luggage storage
Concierge service
Elevator
Fitness facilities
Front desk (limited hours)
Smoke-free property
Wheelchair accessible parking

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Contactless check-in and contactless check-out are available.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.2
Exceptional51 verified reviews
AI Summary

Guests highly rate the clean rooms and frequently praise the friendly and helpful staff (bhumi/bhumika, carla, kathy, laura, laura).

Categories

Cleanliness9.2
Service9.2
Location9.2
Room Quality9.2
Amenities9.2
Value for Money9.2
Food and Beverage9.2
Overall Experience9.2

Select topics to read reviews

S
SarausUS
Verified booking
young couple
Standard Room
Stayed in Jul 7, 2025

"Superb"

9.0

It was in a very charming area. The apartment was very spacious. Plenty of room for a large family.

The restaurant was closed down for a private party. So we weren’t able to try it out. The staff leaves at 7 PM so if you need anything after then you’re kind of out of luck.

Helpful?
M
MarkusUS
Verified booking
family with young children
Standard Room
Stayed in Jul 7, 2025

"Exceptional"

10.0

The beds were comfortable. Two bathrooms, a large modern kitchen, and a quiet, peaceful stay.

No swimming area.

Helpful?
T
TonyausUS
Verified booking
family with young children
Standard Room
Stayed in Jul 5, 2025

"Exceptional"

10.0
Helpful?
A
AmberusUS
Verified booking
family with young children
Standard Room
Stayed in Jul 3, 2025

"Exceptional"

10.0
Helpful?
J
JenniferusUS
Verified booking
family with young children
Standard Room
Stayed in Jun 30, 2025

"Great place.very clean. Good location"

8.0

Very nice place. Bed was super comfortable. Staff is very nice.

The couch in the living room wasn’t the greatest to hang out on. Living room tv was a little small.

Helpful?
J
JasonusUS
Verified booking
family with young children
Standard Room
Stayed in Jun 30, 2025

"Amazing stay and the only place I plan on staying from here on out"

10.0

This place is above exceptional! Such a hidden gem. So quiet and quaint but near to all of the attractions. I travel a lot and I have to say the bedding was the most comfortable ever and such a home type feel.

No pool which wasn’t a big deal and we knew that coming in. Rooftop bar we were looking forward to but was told it only opens to private events. Parking is difficult when coming in after being gone all day and trying to find parking when all the patrons going to the restaurant use parking that they’re not to use

Helpful?
M
MichelleusUS
Verified booking
family with young children
Standard Room
Stayed in Jun 30, 2025

"The hotel was great all in all. It would definitely stay again."

9.0

The room was spacious and comfortable. Beds were good! I enjoyed having the space we had for my granddaughter.

Parking was very limited. The towels were super small and thin to be such a high end hotel. We didn’t like having a rain head only in the shower. It was hard to not get your hair wet.

Helpful?
H
H5990UDmegans
Verified booking
Family
Standard Room
Stayed in Jun 29, 2025

"It was great! So many things to do down there. We loved the hotel."

10.0

Our room was very clean. The hotel was great but there was a staff member that was phenomenal!! Her name is Katherine or Kat. She was so kind, helpful, sweet, and very knowledgeable. She made my family feel like we were right at home.

Helpful?
J
JaimeusUS
Verified booking
family with young children
Standard Room
Stayed in Jun 28, 2025

"Exceptional"

10.0
Helpful?
T
ThamerusUS
Verified booking
family with young children
Standard Room
Stayed in Jun 28, 2025

"Couldn’t have the cooperation of refunding the amount of the nights that I didn’t stay in the hotel."

1.0

The room we stayed in was facing the street and couldn’t sleep because of the noises.

Helpful?