Tru by Hilton Columbus Airport

Great hotel, kind staff, airport shuttle was quick and easy!

5 I just didn't like the place you want me to write all this stuff. Well it was terrible. Terrible, terrible, terrible. It could have been a lot better

Room very clean. Nice facilities

I love that they do not have carpets. Carpets are usually so filthy....So now, since I discovered TRU, I arrange my trips around these hotels just to avoid carpets. Plus yes, it is a very clean hotel, and this is the most important to me.

This hotel has the worst parking situation I've ever experienced. Even though the hotel is clean, the staff is friendly, it has good breakfast, and is comfortable both in the rooms and in the lounge, the parking is so bad I will not go back. They allow airport parking at their location where people can pay to park their cars and leave, and they don't even already have enough parking spaces per rooms they have. Even with a disability parking pass, other people were parking in the lines meant for wheelchair ramp access, and one night 8 different cars had to block each other in at the round about in front of check in just to have a place to park. One night we had to park off a curb outside of the parking spaces and hope that we didn't get a ticket or get our car hit by somebody. And the neighboring parking lots are all other hotels or private business parking only so you can't just go park and walk over. I really did like the hotel itself inside, and the room was great and spacious. The accessible shower is one of the best i've ever used, and I just wish the parking was better. We stayed for a week straight and every time we left the hotel it was a struggle getting back in.

Check in was quick and painless.Every staff member I encountered had a friendly,approachable attitude

Very convenient

Great Customer Services.

Clean room, Friendly staff, Free parking was awesome