Americas Best Value Inn Rockford

Absolutely nothing!!!

I put a towel that I brought with me over the pillows I didn't sleep under the covers the ac was old damaged and didn't work and had bad build up they had to get me a new room cuz we couldn't get in ours cuz they key wouldn't turn the lock I had to wait till past 10 because nobody was at front test was outside smoking I found out when I came back to try again when I had an event to get to and almost ran late because of trying to check out will never be returning

We arrived to property and reservation was not honored - no room was available.

The manager was very nice and helpful. Unfortunately, the property itself was not very nice. The room was clean enough, but the bathroom was unsatisfactory :( Also, the smoke detector was missing it’s battery and hanging open….

The room smelled of mold! Air conditioner was extremely noisy! The bathtub was filthy! Unable to shower! Sticky floor by the sink! Dirty chair and ottoman! Terrible! Worst experience, ever!!!

I couldn't see the property, because it was closed when I arrived, but I could see old and dirty installations from the outside, not the pictures they posted with you guys

at 8 pm they have chains with padlocks on the entrance and exit door of the hotel. To go out for food at 10 pm I had to go through a forest of more than 80 meters in the dark. In 10 days they never changed sheets or did cleaning. the room stinks of cigarettes, the sheets are dirty and the carpet worse. It seems that the FBI or ATF are watching the hotel and about to enter by force, an atmosphere of criminality is felt. the worst pigsty in history. I expressed my disagreement with ORBITZ and they only ignored my claim. despite having purchased cancellation insurance. they are accomplices of this "HOTEL"

Everything was so dirty. The ac and heater were moldy, dusty, and the filter looked like it had never been changed. The toilet was stained yellow and the bathtub had black stains. When you flushed the toilet it would make sounds all night. There was a huge spider the size of a newborn child on the ceiling of the bathtub. They couldn’t even leave a couple water bottles in the room had to make a 3 am water run I was thirsty. When I went to check out at 7:30 am nobody was at the front desk. I had to leave the key outside the front door because I had to go. Paid for a room with a king sized bed and didn’t get that either. Worst hotel experience I ever had.

It's quite

They never answer the door for me to check which resulted in me canceling my stay and I hope I get all my money back from you guys because of poor customer services. NO ONE CAME TO THE DOOR FOR ME TO CHECK IN

Trash and old furniture around the outside of the property.