WoodSpring Suites Fort Mill

I enjoyed the first 2 nights

Valerie Washington Was incredibly rude I’ve never been soo disrespected in my entire life

Nice size room

The Front desk was incredibly rude ! Very nasty and had me trespassed and canceled my booking no reason . I had no issues with any other staff and had been there for 3 days . I’m so disappointed in this as I’m already going through a hard time with my son being kidnapped .

Friendly staff as always

The beds were completely garbage one side of the mattress was smashed flat and the other mattress was just as bad almost

The location

The bed was horrendous no curtains the bedding was barely enough to cover up in if I turned over it came off my husband the experience is not anything I would recommend you could hear your neighbors

Basically the location

interstate noise, Uber couldn't find location because of local construction in a nearby parking lot the large palmetto bug i had to kill before getting into bed

I like that the staff kept common areas clean. And when I had issue about noise of guest above me then did handle it.

When I arrived it took another checked in guest had to find the front desk agent after waiting n calling for 15 minutes. The lift smelled like straight weed. The mattress had a huge deep dent that we had to turn the mattress around. The roach hanging out near lift. And the upstairs guest that I pray had a toddler jumping off bed and running around until 11 when we finally got guest service to speak with them.