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9.6 / 10 Guest Rating

Hotel Arbaso

Calle Fuenterrabía 24, San Sebastián, Gipuzkoa, 20004, San Sebastián, ES

Hotel Arbaso - main view

About the Property

Experience the charm of San Sebastián at Hotel Arbaso, where modern luxury meets Basque brilliance.

Recreational Amenities: Elevate your stay with our exceptional recreational facilities, including a 24-hour fitness center and a soothing steam room that will leave you feeling rejuvenated.

Gastronomic Delight: Savor exquisite Basque cuisine at our fine-dining restaurant, Narru, complete with a cozy bar/lounge. Enjoy room service during limited hours or indulge in a delicious cooked-to-order breakfast daily.

Comfort & Connectivity: Unwind in one of our 50 elegantly designed rooms featuring premium bedding, minibars, and complimentary Wi-Fi. Each bathroom is stocked with luxurious toiletries to enhance your comfort.

Don’t miss out on this opportunity for an unforgettable getaway. Book your stay at Hotel Arbaso now!

Facilities & Amenities

Proposal/romance packages available
Express check-out
Free bicycles on site
Fireplace in lobby
Electric car charging station
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Concierge service

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Parking height restrictions apply. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.Contactless check-in and contactless check-out are available.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.6
Exceptional143 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the friendly staff.

Categories

Cleanliness9.2
Service10.0
Location10.0
Room Quality9.2
Amenities9.7
Value for Money9.7
Food and Beverage9.2
Overall Experience10.0

Select topics to read reviews

M
MarcusUS
Verified booking
couple
Standard Room
Stayed in Jun 26, 2026

"Wonderful stay!"

10.0

Beautiful hotel, perfect location, restaurant on site, and exceptional service!

Helpful?
A
AimeeusUS
Verified booking
couple
Standard Room
Stayed in Jun 25, 2026

"Exceptional"

10.0
Helpful?
I
iohamilusUS
Verified booking
family_with_children
Standard Room
Stayed in Jun 23, 2026

"Very professional"

10.0

Cery San Sebastián

Nothing

Helpful?
Z
ZephaniahusUS
Verified booking
family_with_children
Standard Room
Stayed in Jun 23, 2026

"Exceptional"

9.0
Helpful?
C
ChristopherusUS
Verified booking
couple
Standard Room
Stayed in Jun 22, 2026

"Beautiful luxury hotel in the thick of San Sebastian with an outstanding restaurant"

10.0

Wonderfully luxurious hotel in the heart of the action in San Sebastian - walking distance to the beaches, old quarter, and other areas. Outstanding restaurant downstairs and a terrific bar program with inventive cocktails and solid classics alike. Staff was extremely helpful and accommodating. Room was beautiful and very comfortable.

Helpful?
C
CharissanlNL
Verified booking
couple
Standard Room
Stayed in Jun 21, 2026

"Zeer teleurstellend verblijf met onvriendelijk en onbeschoft personeel"

1.0

Zeer onvriendelijk personeel. Ondanks de hoge kamerprijzen is de service en welwillendheid van het personeel om jou een aangenaam verblijf te bezorgen ver te zoeken. Ik zou iedereen aanraden iets anders te zoeken. We reizen regelmatig, maar dit heb ik niet eerder meegemaakt.

Helpful?
S
SuusnlNL
Verified booking
couple
Standard Room
Stayed in Jun 21, 2026

"Heel matig"

5.0

De locatie was top, de kamer prima.

Geen mooi uitzicht, sterker nog, je had uitzicht op de buiten hangende was van de overburen. Receptie medewerkers waren redelijk aardig maar de service van het restaurant was super slecht.

Helpful?
A
ArthurchCH
Verified booking
couple
Standard Room
Stayed in Jun 19, 2026

"Exceptional"

10.0
Helpful?
M
MichaelauAU
Verified booking
couple
Standard Room
Stayed in Jun 18, 2026

"Exceptional"

9.0
Helpful?
G
GeorginagbGB
Verified booking
couple
Standard Room
Stayed in Jun 18, 2026

"Great location, clean and modern but missed the mark"

8.0

The hotel is modern, very clean and in a great location. The rooms are well sound proofed. The fixtures and fittings are beautifully designed and made. It’s located on a gorgeous square, with the main cathedral at the centre. Nice to have a kettle in the room, and a Dyson hairdryer. Great housekeeping staff who cleaned the room well every day. Breakfast was lovely but we were glad we hadn’t opted for breakfast to be included, as we just picked what we wanted from the menu, and ended up paying a lot less.

The room was very narrow, although I did expect that from the pictures. It also missed the mark in terms of giving a comfortable feel - although designer items in the room, it lacked any cosy touch. No soft furnishings other than a leather chair and it felt quite stark and soulless. The bathroom had no towel rail which seemed an oversight and the shower enclosure was rather dark and slightly tomb like (I didn’t like it at all) although the shower was okay. The main door to the building was really heavy and there was never anyone at the door (even when arriving with bags). Staff on the front desk were friendly when you engaged with them but they were not actively engaged with guests when they came into the hotel (unlike other 4 and 5 star hotels).

Helpful?