Kasa Magnificent Mile Chicago

Be aware that this is more like an apartment rental instead of a hotel. so they don’t clean rooms every day and they don’t have 24-hour front desk to handle issues. The property is a bit older than the pictures. They did a nice job of decorations but it’s obvious that they only did the minimum renovations. The bathroom door handle is very flimsy and low quality. The floor board of the bathroom cabinet came off and it’s clearly was off originally. It gives away that they don’t do a good job at their properties. And the hair dryer wasn’t working. I followed the instructions to text their support number since their front desk only presents 11am-7pm. They responded but felt like i was talking to a bot. Eventually I had to go to the front desk at 11am to had them send another hair dryer to my room. so be prepared that some issues take time to address. Overall the room is spacious. It’s nice to have a full sized fridge, kitchen and a sofa. Location is great and very safe. We walked to coffee shops and the river every day. If they take a better care of the property and have 24-hour front desk, I would definitely come back.

nice room

Early check in, at a marginal fee, was nice for those arriving early

Wonderful location. Close to everything we needed for a long weekend stay. Accommodated our group. Great views of the city.

AC was not working

The property was clean and the surrounding area is nice

We loved staying here, clean and bright and great location.

Very great place to stay!

Beautiful apartment in an extremely walkable and central area. Very convenient and comfortable place to stay

The location was perfect, just 2 mins from the red line. It was nice having a balcony and the comforts of home, away from home.