Hyatt Place Chicago Medical/University District

The location and the view from my room

There are no electrical outlets near the bed. Also, the bed in my room is not high enough. 😑

The front desk staff handled the situation very well. The lady at the front desk was very helpful and understanding, even though I was frustrated and angry. She fixed the issue quickly by giving us two separate king rooms.

I booked and paid for a room with two queen beds ahead of time through Booking.com, but when we arrived, they said the reservation didn’t come through, and the room was already occupied. This was very frustrating since we traveled 3 hours and had just come from a concert. I don’t understand why a paid reservation through Booking.com is not secured.

I love how safe it made me feel as I was spending the night by myself after attending a concert at the United Center. Although I didn't need it looked like there was pretty great on-site parking just behind the hotel. And the free breakfast was really decent, enough to get you through till you find somewhere to eat at in the city. But I enjoyed my entire one night stay! I hope to come back again for a longer stay.

There was nothing about my stay that I disliked. It was all good!