Casa Chiesa Nuova

Lovely place with a spacious balcony. Clean and good amenities

Nec was hard and squeaked a lot. Shower was so small you struggle to move

Amazing views from the deck. Well stocked kitchen. Nice living area.

The beds were too hard. it was a very steep walk from town to the apartment

location and space

bit hard to warm up on cool nights since high ceiling

it has a big balcony with a nice outlook. it has functioning air conditioners. There are two separate bedrooms and a third sofa bed so for a group of six or could represent great value albeit at the expense of the living room, which you don’t need if the weather is nice as the patio is expansive. Free wifi.

We had a problem with some mild-moderate flooding into the main bedroom. I can forgive this - the rain was heavy and sometimes things don’t work. The housekeeper and owner of the unit responded quickly and with great empathy, however the hotel insisted (with no apology or attempt to empathise with our position as guests) that they could fix it. After the second episode of flooding the same hotel employee attended with a sealant gun. Again no apology. I requested alternative accomodation (the hotel was full), but was told the only the manager could authorise this and he was uncontactable, seemingly with no-one left in charge. 6 hours after the first flooding episode I rang booking.com who resolved the matter by cancelling my booking and refunding the second night’s rental. I was told repeatedly that the problem was fixed and we could stay, and that there was nowhere else to go. All the focus was on the problem with the building and nobody was thinking about how we felt as guests. If I was a hotel manager and there was flooding inside a room I was managing, I would want to be called immediately, not wait until I came into work. We found a better place for a lower rate less than 50 metres from where we stayed. Very disappointing customer service.