The Gran Resort Kinosaki

The property was well maintained and clean. All mentioned facilities in the property were well maintained. The team was very helpful and always did their best to help us. They went out of their way to make sure that we had a comfortable and pleasant stay. Thank you so much for taking care of us.

Wonderfull service

ホテルからの送迎はチェックインとチェックアウト時の一回ずつのみ。 それ以外は各自でタクシーを呼ぶ必要があります。 七湯巡りのメインエリアへは車で片道10〜15分（タクシー料金は¥1500ほど） 静かにのんびり過ごすならとてもコスパの良いお宿です。

Really great hotel outside of the of the hubbub. Spa is basic but wonderful not crowded. The surrounding area is full of nature and boats. It’s quiet and it’s peaceful. Our room was a traditional room with the tatami mats. It had a kettle and little sweet treats. Overall it was great. Would stay there again even though it’s on the other side of the river. We came by bike and we could park our bikes no problem.

公共交通機関が近くにないため、温泉街には自家用車またはタクシーで行くしかなく、お酒を我慢するか高いタクシー代を払うしかない。 マイクロバスを近隣の施設と共同で良いので出した方が便利です。 もっとお客様目線で考えて欲しい。

Nothing

Not a good choice

Staff are helpful eventhough cannot speak English. They did use translator to try figure out our needs.

The kettle in room seems not functioning well

Complemented by a fantastic luxury athmosphere (food, music, decoration), housed with an exceptionally friendly and skillful staff, this is a hotel to melt any amount of stress away into oblivion. Serves some splendid, high-end local food that will leave you breathless. The food has a great variety, it is delicious and visually appealing. Decoration is a surreal, an almost dreamlike mixture of western architecture and Japanese traditional ryokans. The resort also has a lot of nature in the immediate vicinity, perfectly relaxing.

Not really the closest one from the center of town.

This hotel is a ways from the Kinosaki onsen,definitely not walking distance. The road is narrow. The people at the hotel were delightful and helpful. It was a nice walk to the beach from the hotel.