The Hotel Britomart

The customer service here was the best I have experienced anywhere in the world and I have stayed at hundreds of hotels. Everyone was so friendly and nothing no was too much trouble.

Everything

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We had a lovely night stay here. The room was very very beautiful and cosy. Everything was super clean and the staff were incredibly welcoming, helpful and friendly. Can’t wait to go back :)

My partner and I were welcomed warmly with a tour of the hotel and room with Elliot, as well as being gifted two bottles of antipodes water and a sleek, simple but beautiful reusable water bottle/thermos. We were so impressed! The room was compact but beautifully and elegantly designed, every detail thought out to perfection. We felt cocooned by the warmth and silence that surrendered to us when we gazed out at the Waitematā Harbour or blissfully slept. The Libraries were a true highlight for us as a sanctuary to read and admire Shane Cotton’s artistic expression. Breakfast was always delightful with the staff being so attentive and friendly. We would highly recommend the banana, tahini loaf with coconut yogurt; it was sweet, nutty and creamy, the chocolate chips elevating it to absolute decadence. The Zealong lemon ginger tea was refreshingly good as well. Overall it was an amazing experience with all staff members being very accommodating, especially Moneeta who made us feel very special and cared for.

Great location with wonderful service. A “goldilocks” hotel - not too big and not too small. Really enjoyed my stay at Britomart and will be back.