Nazuna Kyoto Tsubaki St.

異空間のような施設で日常を離れられた 駅からのアクセスも良く、閑静な場所にあってホッとする

メゾネットタイプの宿なので階段があり、年配者を含む場合、確認が必要だと思った

The only room available when we booked was the “[Deluxe] HANA-Hana - No Semi-Open-air Bath,” and I unfortunately found out why. It’s not a quality room. In fairness to them, I didn’t pay close enough attention to the name of the room (specifically the “no open-air bath” part) because the photos on the booking site we used showed it as having the same onsen style as all the other rooms, but that wasn’t what we got. You will rarely see any photos of Room 10 on their site because the “onsen” for this particular room is a glorified bathtub – which would’ve been fine if we weren’t paying over $650 USD a night. We also had a bug problem. The carpet was coming up in places, which allowed ants to come in, and there appeared to be some type of droppings in our window sill (see photo). The room was also hard to navigate because the space around the bed was SO tight. The refrigerator and phone to reach the front desk are both upstairs in a small second floor “living area” which was very inconvenient if you just wanted to grab a quick drink during the night. The staff spoke limited English and relied on translator apps at times. The location was quiet, and I quickly realized being a little closer to Gion and other attractions probably would’ve been more convenient. The bright spot of our stay was food and drinks. The western breakfast was excellent, and the complimentary egg sandwiches along with a stocked refrigerator were both nice touches. They provide additional drinks and snacks from 6 to 9 pm, which was also great, however the lounge area was so small, some guests had to stand while enjoying their drinks because there weren’t enough seats. Overall, our stay in this particular room was NOT worth what we paid. There were likely better accommodations available in Kyoto for that price.

Everyone was very nice and understanding of any requests. Very patient too!

Beautiful hotel. Location is close to bus stops. Service is excellent.

STAFF WENT ABOVE & BEYOND TO HELP US CELEBRATE

L’hôtel est très propre, le personnel est tres agréable, possibilité de déposer ses bagages gratuitement avant l’heure du Check in, literie très confortable, onsen privé très appréciable

한국직원분이 상주에 계시며 미스 신 님께서 저희의 모든 요구에 잘 응대해 주셨습니다 추가로 이불 이층에 깔아 주신거 매우 감사드리며 저희 어머니 와이프 딸의 만족도가 매우 높아 다음에 꼭 다시오고 싶은 숙소 입니다 인근 니조성도 가까워서 관광 하시기 편합니다. 추가로 오이타와규 저녁식사도 다른 곳에서 먹어볼수 없는 부위와 맛이 일품이오니 한 번 드셔보는것도 적극추천 드려요

더 오래 머무르고 싶다는 요구가 가족들에게서 나왔습니다. 아쉬어요