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8.8 / 10 Guest Rating

Aldea Xaan Ha Tulum

15 Avenida 1, Tulum, mx

Aldea Xaan Ha Tulum - main view

About the Property

Luxurious Aparthotel in the Heart of Tulum

Modern Amenities: Aldea Xaan Ha Tulum offers air-conditioned units with a fully equipped kitchen, flat-screen TV, and private bathroom. Enjoy the convenience of free WiFi, a safety deposit box, and daily housekeeping.

Delicious Dining: Indulge in à la carte and continental breakfast options at the family-friendly restaurant, serving American cuisine. Don't miss the warm dishes and local specialties available each morning for a delightful start to your day.

Relaxation and Recreation: Take advantage of the outdoor swimming pool with stunning pool views, yoga classes, and bike hire services. Unwind by the outdoor fireplace or enjoy a picnic in the serene picnic area.

Book your stay at Aldea Xaan Ha Tulum for a perfect blend of luxury and comfort.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Heating
Terrace

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Breakfast available from Monday to Saturday only.This property does not accommodate bachelor(ette) or similar parties. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.8
Excellent184 verified reviews
AI Summary

Guests highly rate the beautiful ambiance and frequently praise the spacious accommodations.

Categories

Cleanliness8.4
Service9.4
Location8.1
Room Quality8.8
Amenities8.9
Value for Money9.1
Food and Beverage8.4
Overall Experience9.2

Select topics to read reviews

C
carolefrFR
Verified booking
family_with_children
Standard Room
Stayed in Jan 22, 2026

"Excellent"

8.0

La taille de la chambre, le parking. Le cadre piscine apartment

Absence de personnel. Communication par whatsapp uniquement. La douche qui ne fonctionne pas à notre arrivée.

Helpful?
S
SiegridbeBE
Verified booking
couple
Standard Room
Stayed in Jan 20, 2026

"Super verblijf gehad ondanks het zeer povere ontbijt."

8.0

Oase van rust en prachtig zwembad. Wat meer afgelegen maar toch op 5 min met de wagen van het centrum en op 15min van het strand. Wij vonden dit ideaal. Er is geen receptie maar via whatsapp krijg je heel snel antwoord op je vragen. Zeer vriendelijke uitbaters.

Het ontbijt zou ik er niet opnieuw bijnemen. De bar is gezellig maar de opties te beperkt (een ei of pancake). Na een week heb je het wel gehad met de eieren. Ze werden steeds tevens ook niet vers bereid. De bar toont geen flexibiliteit. Ik vroeg om de koriander uit het ei te laten maar dat ging niet, even een nieuw eitje bakken zat er niet in. 1 ochtend waren we 10min te laat maar er kon geen ontbijt meer voorzien worden ook al was het absoluut niet druk in de bar en wordt alles op voorhand bereid. Erg jammer. Je kan wel a la carte bestellen als je bijbetaalt maar dat is erg duur. We besloten uiteindelijk niet meer naar het ontbijt te gaan en zelf iets te halen in de supermarkt. Jammer van het geld.

Helpful?
N
NoebazitIT
Verified booking
extended_group
Standard Room
Stayed in Jan 13, 2026

"Tulum sempre nel ❤️"

8.0

Appartamento bellissimo, accogliente, pulito e letti molto comodi. Ottima colazione. Le omelette 🔝🔝🔝

Siamo rimasti senza gas una sera e quindi doccia fredda. E non potevamo cucinare. Ma il ragazzo è stato gentilissimo da mettere a disposizione la cucina del bar. Il piano cottura della cucina dell appartamento andrebbe pulito meglio

Helpful?
R
RoxanefrFR
Verified booking
family_with_children
Standard Room
Stayed in Jan 7, 2026

"Un beau moment à Tulum même si l’hôtel gagnerait à être plus confortable et à ce que les bases soient respectées"

6.0

Le cadre extérieur est très agréable, l’hôtel est calme. La literie est de bonne qualité.

L’hôtel fonctionne à la manière d’un Airbnb avec boîte à clés. Nous n’avons pas de contact physique avec le gérant, ni d’attention personnelle, contrairement à ce qui est indiqué. A notre arrivée, les serviettes de bain présentaient des taches suspectes. L’hôtel nous les a changé le lendemain matin et cela nous a un peu refroidi. La salle de bain n’était pas dotée d’un tapis de bain. L’éclairage est blanc et cru, les espaces gagneraient à être dotés d’une lumière plus tamisée.

Helpful?
C
christophefrFR
Verified booking
family_with_children
Standard Room
Stayed in Jan 5, 2026

"Très agréable"

8.0

L’emplacement,la piscine ,la tranquillité

Le seul bémol est l’absence de restauration le soir.

Helpful?
C
ChloegbGB
Verified booking
couple
Standard Room
Stayed in Jan 4, 2026

"Pleasant space for living but not very good for relaxing."

6.0

Good sized apartment with amenities and a lovely bathroom and shower. Well sized fridge, freezer and equipped kitchen. Good communication with the hotel staff.

The location is out of town, on a road that is not well lit. Don’t be fooled by the photos, the trees around the pool are mature and shading it, leaving it very cold. The rooms are not well sound proofed and we were woken up every morning by different guests.

Helpful?
M
MichaelcaCA
Verified booking
extended_group
Standard Room
Stayed in Jan 3, 2026

"Exceptional"

10.0

Top Personal, sehr sauber, großzügige Wohnung mit ausreichender Küchenausstattung. Pool wird täglich gereinigt. Das Café wird auch viel n Besuchern sehr gut frequentiert, top Pick..

-

Helpful?
B
BrianseSE
Verified booking
couple
Standard Room
Stayed in Jan 2, 2026

"Cozy residence with very nice garden/yard!"

9.0

contact-less check-in and check-out was amazing! Very nice and cosy residence. Very good support. High quality breakfast.

The whole Tulum is very humid; and there is not a space for the washed cloths to be dried!

Helpful?
S
SidharthusUS
Verified booking
couple
Standard Room
Stayed in Dec 29, 2025

"Awesome!"

9.0

Alex was a gracious host. The cafe was the best, very personal experience and gave the whole property a good vibe.

Helpful?
V
VierailIL
Verified booking
extended_group
Standard Room
Stayed in Dec 24, 2025

"Everything like described"

10.0
Helpful?