OYO Hotel Elk City OK Route 66

Ruby is very pleasant and helpful. The hotel is pet friendly. The room was large and a comfortable bed:

First room the AC didn't work. Second room. The toilet seat was intimate connected to the toilet

As an older property it has a noisy A/C unit which definitely kept the room cool, but alarmed our cat whenever it came on. Wonderful to find a hotel that welcomes pets and is very clean. Good location close to all amenities.

Checked in only to find that the AC in the room did not work. Was the only car in the parking lot. Was told that there was no other rooms except one that was being worked on and had no tv. Very rude and unhelpful night auditor. Did not want to help and watched her literally hang up the phone every time that Expedia attempted to call the property. Should be removed from the Expedia site. Do not rent there.

After seeing the google reviews I got worried about the check-in process. There is a language barrier. She had everything wrote down on a piece of notebook paper. Although she had ran a pre auth via Expedia right after I reserved the room she still needed to run my card through her credit card machine They put a $100 hold on my card for damages. She gave me the key to 120. I get in the room & the air conditioner doesn't work. I walk all the way up there and she then puts me in 122.I had to push & push to get the door open, its like it had been kicked in at some point. I get in the room and realize it doesn't have towels. I walk all the way back to office. She then starts to tell me about how they have a new cleaning lady & she doesn't do her job. I get back to the room and it has newer tile/bathroom remodeled but is no where clean. I went and bought cleaning products to clean. I was there 2 nights and left town with allergy issues. I assume due to the mold & mildew throughout the room. This place could be nice if they would replace the baseboards, clean and update the furnishings. It did have a mini fridge but nowhere to plug it in. And a microwave that was disgusting. NO cable TV although advertised. It had a Roku TV with all the streaming apps installed .There was only one other car there the whole time I was there. All in all I paid under $100 for 2 nights. If you are traveling without kids & don't care about amenities then its ok but I would never put kids in that room.

I went to check-in at the hotel and they said they wouldn't honor the rate I booked at. They said there was an error. It took about an hour for Expedia to book me another room because this hotel would not answer their multiple phone calls about the room. It wasn't a huge cost, but they wanted to charge me almost double. The whole experience was very sketchy. The outside of the building was also not as nice as the photos conveyed. I do not trust this property.

As the Hotel says they cancled my reservation on 6-10 I received no notifications of the cancleation. and had to find a room after dark in Elk City OK. Not happy and I expect a full refund

The property appears to be in the middle of renovation. It was very clean but was missing some things , hand soap, shampoo, tissues. Toilet paper. One bath towel that was standard size and one was the size of a hand towel. Luckily we bought our own toiletries and went to the office and they brought us some towels.