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8.3 / 10 Guest Rating

Hotel CasaBakal - A pie de Laguna - Bacalar

Costera #81 MZ 5 LT 139, Bacalar, mx

Hotel CasaBakal - A pie de Laguna - Bacalar - main view

About the Property

Luxurious Beachfront Accommodation
Hotel CasaBakal - A pie de Laguna - Bacalar offers a 5-star experience in Bacalar with an outdoor pool, garden, and terrace. Indulge in the restaurant, room service, and 24-hour front desk. Stay connected with free WiFi and unwind at the bar.

Elegant Rooms with Modern Amenities
Each room features a private bathroom with a shower, and select rooms boast a kitchen with a fridge. Enjoy the comfort of premium bed linen and towels during your stay.

Convenient Location and Accessibility
Situated facing the beach, this hotel is a perfect getaway. With the Chetumal International Airport just 34 km away, reaching your luxurious retreat is a breeze.

Book now and experience luxury at Hotel CasaBakal - A pie de Laguna - Bacalar.

Facilities & Amenities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Terrace
Family rooms

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Paddle board has an extra cost.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.3
Excellent1226 verified reviews
AI Summary

Guests highly rate the beautiful location and frequently praise the free amenities like kayaks.

Categories

Cleanliness7.6
Service8.6
Location9.6
Room Quality8.1
Amenities9.1
Value for Money7.1
Food and Beverage7.6
Overall Experience8.6

Select topics to read reviews

A
AleksandragbGB
Verified booking
family_with_children
Standard Room
Stayed in Apr 6, 2026

"Did not like this hotel, holes in the walls, sewage smell…"

5.0

The location was great.

We had a loft room and it was basically like a shed on the beach. With 1 cm holes in wooden shutters and a hole in a wall. We didn’t use light in the evening, as we didn’t want to feed mosquitos, that would fly through these holes. The sink was in the room (not in the bathroom). In the morning a strong unpleasant sewage smell came into the room. I hope that the hotel is connected to a proper sewage and are not dumping it to the lake, destroying in a process. If you want to protect this unique place, may be do some more research than I have done. Personally, I felt like I paid $200 to sleep in a shed on the beach with holes in the walls… if we were staying more than one night, I would have asked for a refund or room change.

Helpful?
A
AllanfrFR
Verified booking
family_with_children
Standard Room
Stayed in Apr 4, 2026

"Déçu"

5.0

L’emplacement

La qualité de la chambre pas du tout à la hauteur d’un hôtel 5 étoiles !

Helpful?
A
Alicia GabrielamxMX
Verified booking
family_with_children
Standard Room
Stayed in Apr 3, 2026

"Exceptional"

9.0

La proximidad a la laguna. El estar tan cerca de esta hace muy placentera la estadía y genera un ambiente muy acogedor.

La temperatura fría del agua.

Helpful?
K
KristineusUS
Verified booking
family_with_children
Standard Room
Stayed in Apr 1, 2026

"Exceptional"

9.0
Helpful?
M
MarinefrFR
Verified booking
couple
Standard Room
Stayed in Mar 29, 2026

"Excellent"

8.0

Petit déjeuner vraiment très bien beaucoup de choix Très bien placé au bord du lagoon c’était vraiment beau et mignon

Notre lodge été mal placé et étions en bord de route, très bruyant car beaucoup de passage voitures motos etc … tout les lodges ne sont pas placés en bordure de route je pense que nous n’avons pas eu de chances

Helpful?
S
SoniafrFR
Verified booking
family_with_children
Standard Room
Stayed in Mar 27, 2026

"Excellent"

8.0

L'accès direct à la lagune, la propreté, la gentillesse du monsieur à la réception. Un restaurant et des activités gratuites.

La wifi n'était pas bonne dans notre chambre (h15). Le service au restaurant très lent même quand il y avait que 2 tables. Avant mon arrivée et au check-in, on m'a signalé que je ne pouvais pas faire de paddle le mercredi alors que tous les autres clients pouvaient ainsi que les clients extérieurs ... Très étrange. Lors du nettoyage de la chambre nos serviettes de douches propres ont été posées sur les toilettes ce qui n'est pas hygiénique.

Helpful?
M
MontserratmxMX
Verified booking
couple
Standard Room
Stayed in Mar 24, 2026

"Exceptional"

9.0
Helpful?
M
myrnausUS
Verified booking
family_with_children
Standard Room
Stayed in Mar 23, 2026

"Exceptional"

9.0

All good.

breakfast opens too late! And service very slow.

Helpful?
P
PablomxMX
Verified booking
couple
Standard Room
Stayed in Mar 23, 2026

"Es un paraíso relajante al pie de la laguna de tonos azules."

10.0

El acceso a la Laguna es espectacular. La comida muy buena y saludable.

Una mañana se descompuso el dispensador de agua caliente y no hubo manera de que calentaran agua para una taza de te.

Helpful?
S
SYLVAINEfrFR
Verified booking
family_with_children
Standard Room
Stayed in Mar 22, 2026

"Excellent"

8.0

Cadre exceptionnel .Petit déjeuner très bien.

On entendait ce qui se passait dans la location d'à côté .

Helpful?