NEST Tulum

Sí

Todo me gustó

Better than expected with the best concierge team! Excellent food accommodations, service and communication. Already considering when we could possibly come back ;)

Alles war einfach perfekt, vor allem die freundlichen Angestellten (insbesondere Juan Carlos und Jesus!) haben unseren Aufenthalt zu etwas Einzigartigem gemacht

Einziger Verbesserungsvorschlag: fehlendes Mosquitonetz. Dadurch, dass die Hütten so hohe Dächer haben, war es nicht möglich, alle Mücken zu finden.

We went on a girls trip in Tulum and Nest was such an amazing place to stay. The rooms were really nice, clean and spacious. The grounds itself felt like a beachside sanctuary. The location was great and in walking distance to restaurants, bars and convenience stores. The staff were what made our stay so memorable and perfect, they were so accommodating and friendly and helped us wherever they could. A special mention to Edgar, he was amazing!! I’d highly recommend Nest.

Amazing experience at Nest Tulum. The staff there is world class with Letty, Hector, & Natalia as they are friendly, attentive, and very quick to respond to guest requests. We really felt they went out if their way to take care of us . Thank you Nest !

We stayed at Nest Tulum for nine nights and while the setting is undeniably beautiful—with soft white sand, beachfront views, and stylish design—the overall experience was mixed. The reception staff were excellent: warm, helpful, and knowledgeable. They gave genuinely great local tips, including restaurant recommendations and what dishes to try. Our first room at the back of the hotel was a letdown—noisy due to a nearby restaurant playing loud music until 10pm, thin curtains that let in light, and no storage space, forcing us to live out of our suitcases. Thankfully, the team responded to our concerns and moved us to a much better room midway through our stay, closer to the beach and significantly quieter. Breakfast was disappointing. For a nine-night stay, the lack of variety stood out. The included option was just fruit or yogurt, a slice of cake, coffee, and juice—no eggs unless you paid extra. For a hotel at this price point, that felt poor value, especially for guests who look forward to breakfast as a highlight. The beach bar service was also underwhelming. On multiple mornings, dirty plates were left on the sunbeds for hours, and we had to go to the bar ourselves to order drinks, as staff rarely checked in. The hotel provides bikes, which are handy because walking to town is unsafe—the main road has no pavements, poor lighting, and lots of traffic. In short: aesthetically beautiful, great staff at the front desk, but let down by poor breakfast, inconsistent service, and noise in certain rooms. Great for a short weekend escape, but we wouldn’t return for a longer stay.

Nest Tulum was one of the most magical stays I’ve had anywhere. They are a boutique hotel with an exceptional concierge service. Little details are a constant throughout the property. They are situated right on the ocean nestled in the lush jungle like nature that is embedded throughout Tulum. We stayed in the 2 bedroom Garden Suit, which was our little oasis. Thank you for going above and beyond Nest Tulum during our stay. This was certainly a memorable trip that has us wanting to return for more!

Our stay at Nest was absolutely amazing. The property is just beautiful and quintessentially Tulum. The rooms were emasculate. The beach area and restaurant were inviting and made for such a relaxing vacation. And most importantly were the staff. They made sure we had everything we needed to make our stay in Tulum memorable. We will be back to Nest.