AC Hotel by Marriott Scottsdale North

Amazing location and even better service!! Staff is always friendly and helpful. I only stay at this hotel when visiting family in Scottsdale.

The front desk staff was very good. The room felt very stripped down. Very industrial. I really dislike getting out of a bed and stepping on a cold floor (vinyl planking). The shower was the nicest part of the hotel. The walls were all dinged up from suitcases being set on the “benches” in the room. Pillows were super hard. The worst part was the treatment we received from the breakfast staff. It was not clear this was a pay breakfast. We entered the area and saw a very limited breakfast bar. There were five danishes, four yogurts (which were warm), some sliced meats and sliced cheese (also warm). Oatmeal that looked congealed. Coffee. Water but the glasses were filthy. Three ladies were in the area and we thought they were there servicing the buffet. They never approached us after being in there for five minutes. We got our danish and warm yogurt and went to a table to eat. I needed to take medication and went up to get a clean glass. While waiting to speak to a lady I heard them say they could charge a la carte. I looked up and saw a very small sign that said the self serve breakfast bar was $18.99 per person. I was appalled this buffet would cost $18.99 as it was severely lacking. I stood there waiting to be helped as I didn’t want to interrupt the ladies. Then all three just stood there ignoring me. I finally got their attention. Nanette finally came by to try to fix things. Overall very frustrating. It was the last thing we experienced there. Bad taste in our mouth.

Front desk person not friendly. Bathroom was a little dirty

I

Property was excellent - night staff not happy to be there - otherwise, nice and clean and near a great part of Scottsdale.

Nice

Everything was wonderful except it was a Monday & the kitchen was closed all day. Not ideal when traveling with kids.

Great place to stay, but the walls are a little thin and you can hear others in their room. I also felt like we shouldn’t have to pay to park there.

Nice area

Zayra at the front desk was very friendly and helpful. She made me feel very welcome and was genuinely happy to help me with my request for a late checkout. The hotel is in good shape in the rooms and common areas. I was in town for a professional conference.