5 STAR APART HOTEL

The rooms were new. The location was amazing. The staff was kind and helpful. This is exactly why people pick boutique hotels over chain hotels.

Minor renovation works to improve the offerings but they never got in the way.

The bathroom was good, the staff was very nice and accommodating

The floor was not clean, had dust and hairs on our feet after walking in the room. The sheets had fibers and hairs and a few small visible stains. We brought up these issues after the first night and there was a little improvement but the floor was still dirty and we had a few small stains on the sheets.

This was our second stay at the hotel, and it continues to meet expectations. Irina stands out for her attentiveness and hospitality, she actively checks in via WhatsApp to ensure everything is going smoothly and is always available if needed. A particularly appreciated gesture was the complimentary upgrade from a standard room to a super deluxe room, which made the stay even more enjoyable. Also, it has a Shattaf which is great for Arabs!

The only issue we encountered was with the water heater, which was not functioning properly. However, this was quickly addressed, as Irina immediately offered to change our room without hesitation.

К сожалению забыл вовремя оставить отзыв. Оставались в отеле в начале ноября, попросили проверить чистоту номера, и правда, в номере было очень чисто. Нам, как привередливым к чистоте, было достаточно чисто. Также была парковка во дворе для автомобиля, что очень удобно. Номер был уютным, все необходимое было в номере. Спасибо!

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