Ergun Hotel

We arrived at hotel very clean. And staff more then willing to help and make our stay welcome. We had a meeting with ahmet tevfik which was about the excursions, we got plenty booked. Ahmet was willing to go the extra mile to help out with some issues we had. Overall very pleasant and very helpful.

My family and I had a lovely time at this hotel. The staff are absolutely tremendous and work hard keeping customers happy. The food and drinks are lovely but do bear in mind if your fussy - the food is targeted to a more standard European diet so don't expect your English favourite foods here. Beautiful views from the roof terrace where foods and drinks served. The rooms are clean and nice, cleaners also work hard too. Reception are above and beyond helpful. Can not fault this quaint, well run hotel. I'd stay here again. Very centrally based, shops bars restaurants very close but far enough to get to be able to some sleep. Do visit (both about 10mins away and in opposite directions) Cleopatra beach and in the opposite direction from hotel, the castle ruins. Definitely 💯 Instagram perfect pics. Beautiful place. You should go and make your up your own mind

The room was small but very comfortable. The staff were all helpful and friendly. The location was perfect for both beach trips and shopping. The food was good and always on time. Overall a extremely good experience. Highly recommend this hotel.

Lovely little hotel with the most incredible staff! We just got home from the hotel and honestly already looking to book again it’s very close to everything so easy to get around alanya lots of lovely food and drinks! The only thing I didn’t love was that the pool was cold but other than that I had the best time I think the staff really are amazing and did make our holiday the best!

i reccommend this hotel, the staff are polite and helpful always haci is great and will help you with anything you need, the rooms are clean and tidy and the location is perfect close to both beaches and markets, there are alot of things to do close by also.

Breakfast was terrible no toaster boiled eggs and salads every day and first time in a hotel whese all the guests wore their coats to eat and also the staff The hotel in general had no heating complained but they were not interested also water was lukewarm the only good thing about this hotel was the location

Food is atrocious. Poor selection of mainly rice and chicken daily. Some days chicken totally inedible. Cold untasty chips. Had diarrhoea so ate out most of the time. Breakfast boiled eggs and potato wedges? Variety of salads but I'm not a salad person. Rice seemed to be used twice once for dinner and reheated for evening meal?. Tried to charge my wife thirty euros for towel she used to dry hair. The color came out slightly. We rinsed easily in the sink and color gone so wasn't charged but heard about others who were. Told not to dry hair or buy a towel? Charges five euros for a plate of cheese cucumber and boiled egg on late check in. Nothing was open and we were hungry Staff fine but I've been to many hotels of similar price and never had food so bad

Good location in Alanya but very very noisy both in hotel, hard marble communal stairs and corridors, and on street with revving cars bikes and loud shouting by people coming back from clubs throughout the night. Be aware, being close to a mosque does have a loud speaker calling at 06:25am every morning. Despite me emailing hotel ahead of time to ask for a quiet room, to no avail. Satisfactory food for 3* and what you’re paying for. Good professional staff, mostly, but bar staff seem to ‘have to’ under pour a 125ml wine under bar manager; white wine ran out for 5 days, so had to have red. After complaints from guests , lack of hot water for showers was rectified. Beds very uncomfortable and we received a twin and not a double. Very good roof top view Promised food/lunch box for trip back to airport but staff on reception said the ones sitting there weren’t ours despite us ordering it as advised by 7pm the evening before. Staff on reception appeared not to engage or care. Wi-Fi was very poor and only free in lobby that has 16 seats . Took 30mins to load at times; cutting in and out, Awful. Unheated pool is small plunge pool so misleading, and 6/8 Sun loungers on tiny upper deck poor. Never used any of it. A good base but not overall going any extra mile to try to make your stay the best possible. We didn’t get involved with other guests who complained amongst each other. Not bad but could try harder.

I arrived and checked in very late in the evening with no difficulties. The hotel is well presented and the location is superb. Staff were very attentive but not annoying or hanging around for tips. Food was enjoyable. Limited selection but it’s a small hotel and many places to eat out nearby if it doesn’t appeal to you. I ate well throughout my stay and have no complaints. Local beer was very nice. Room was very clean, spacious and had everything I needed for the weeks stay. Cleaners are very friendly and all staff are approachable and polite. The owner is very attentive too and will come and chat to see how you are. Location was perfect, I booked lots of trips with a tour guide whose details are at the hotel when you check in. Prices for the trips were really affordable and you done a lot for the price. Highly recommend day trip to Side, Apollo’s temple and the pink panther tours with lion cubs. I would come back and book again, locals friendly and as a solo traveller I felt safe at all times when visiting the local area. First time in Turkey and it was amazing. Thank you all at Ergün Otel