Howard Johnson by Wyndham Merrillville

The worst place ever. It was run down with furniture that looked like it came from a thrift store, the locks were broke hallways smelled. The vending machines were broken. The ceilings were missing tiles and had wires hanging from them. I didn’t even stay I left after 15 of being in the room.

Room was fine. Hallways were filthy. Overgrown weeds. Almost looked to be closed Just putting a little effort could make this a decent hotel.

The property was rundown. Our bathroom had 1/2 used bottles of shampoo and lotion. Only 1/2 of the pool was open and no pool towels available. We did not feel safe and ended up leaving and staying with family nearby even though our stay was non-refundable. Would not recommend this hotel even for the low price. I have stayed at many Wyndham hotels but this hotel was nothing like other Wyndham hotels.

Hallway could have been more lit up. Breakfast was great.

The location was private.

Where do I start. When I arrived, the parking lot looked run down, there was no one behind the counter. I pressed the button to get help. I could hear her in the back having a private conversation. I stood there for a few minutes, pressed the button again, and waited a few minutes more. Finally I just said "Hello" really loudly to get attention. The lady could not find my booking. I booked a month in advance. My booking price was supposed to be $444.00 with taxes and security deposit. The lady behind the counter attempted to find it, said she could not, then tried to charge me $687.00. I showed her my reservation, and she said she couldn't find it, so the price would be the $687.00. She ended up waiving the security deposit to get me down to $547.00. I asked her if she could split tender, I had budgeted for the price I received on booking, not the price she was giving me, (all of the other hotels were booked, so I could not find another available room or I would have switched). She told me to slide my card, I let her know the card machine was not lit up, and asked if she had split the tender. She said she was working on that now, but didn't ask how much to split. So I told her I would just pay in cash. She was giving me weird vibes. Like she did not know what she was doing. I asked her at least twice if the pool was open. She said it would be open at 9am the next day. I explained that my daughter, who was meeting me there was excited about the pool. Finally as she is getting my room keys ready, she keeps asking me if I drove all the way from Mississippi by myself. It made me uncomfortable. No less than 3 men had walked past as I was standing at this counter for what felt like hours but was only about 30 minutes. Finally, I get my room keys, my daughter and her boyfriend meet me. We get our things and make our way inside.

I didn't like anything about my stay. I was ripped off on my refund the manager is a very unprofessional coward who never returns phone calls to peacefully settle this matter but looks like I'm going to take legal action and best believe I'll be getting more that what I'm missing on my refund.

I don't like the fact that I was charged extra days when I only spent one night. I checked in on the fourth. So between that I'm missing about $95. Since the manager wants to be unprofessional and a coward, I'm not returning phone calls, which is their duty i'll be taking legal action. And I'll be coming for a lot more than $95.

Didn't like the fine print

Property is good but managment is poor. Dirty and noisy place. Breakfast is terrible.