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7.7 / 10 Guest Rating

Hotel Palmeras

Lazaro Cardenas 35, Bucerías, mx

Hotel Palmeras - main view

About the Property

Luxurious Studios with Balcony
Indulge in our well-equipped studios at Hotel Palmeras, each featuring a cable TV, kitchenette, and a private balcony for a relaxing stay.

Convenient Location
Located only 200 meters from the beach, guests can easily access nearby restaurants and a supermarket within walking distance, ensuring a hassle-free stay.

Easy Access to Attractions
Explore Puerto Vallarta City Centre just a short drive away or catch your flight with Gustavo Diaz Ordaz International Airport located a mere 12 km from our hotel.

Book your stay at Hotel Palmeras today for a perfect blend of comfort and convenience.

Facilities & Amenities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Garden
Luggage storage
Tour desk
Non-smoking throughout

Important Information

Check-in & Out

Check-in
Check-out12:30 PM

Property Notes

Please note that the reception is closed from 21:00 hours until 8:00 hours.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7.7
Very Good212 verified reviews
AI Summary

Guests highly rate the pool area and frequently praise the welcoming staff.

Categories

Cleanliness6.6
Service8.1
Location9.1
Room Quality7.1
Amenities7.1
Value for Money7.6
Food and Beverage8.1
Overall Experience7.8

Select topics to read reviews

N
Noreen
Verified booking
partner
Standard Room
Stayed in Jan 7, 2025

"Excellent"

8.0

Great location!

Helpful?
M
MattcaCA
Verified booking
young couple
Standard Room
Stayed in Jan 7, 2025

"Lovely location. We appreciate the upgrades to the hotel lobby. We were disappointed in the room. It was basic (which is"

4.0

Location, hotel front, restaurant.

The beds were very uncomfortable.

Helpful?
C
ClarecaCA
Verified booking
young couple
Standard Room
Stayed in Jan 7, 2025

"Would definitely stay here again!"

9.0

Great location, close to beaches and restaurants. Very clean, friendly staff we loved the pool.

Helpful?
D
David
Verified booking
Standard Room
Stayed in Jan 6, 2025

"Don’t stay here."

2.0

The rooms never had running water. The blankets had stains. The towels were dirty. The toilet was leaking on the floor.

Helpful?
A
Andrew
Verified booking
family
Standard Room
Stayed in Jan 4, 2025

"Good"

2.0

Suite Patio ocean Veiw nice / non working kitchen,fridge leaked on floor, microwave didn’t work,stove didn’t work,no coffee maker,no hot water until complaining was acknowledged the property is fairly rundown. It’s a nice location that needs some major TLC.

Helpful?
K
KarencaCA
Verified booking
family with young children
Standard Room
Stayed in Jan 3, 2025

"Disappointing"

4.0

The pool and the location were nice.

The service was very disappointing, especially for the high price. If I was paying half that, I would have expected less but with the high price, you expect a basic level of service. They seem to do the bare minimum. No towels ..until we asked and they were provided grudgingly. No cleaning until the third day when we told them we had no more TP, full garbages, dirty towels, etc. No hot water so cold showers the whole stay. No drinking water, even though hotels are legally required to provide some. No filters for the coffee machine. An incredibly loud fridge right next to the beds. Talked to other rooms who spoke of having one spoon, one fork, in their kitchenettes. The pool showers didn't work at all (no water). Apparently this recently changed ownership so we meet folks who had stayed there for years with the previous owners who used to love it and were shocked how it had gone down hill.

Helpful?
S
Sara
Verified booking
partner
Standard Room
Stayed in Jan 2, 2025

"Good"

6.0

We had stayed one year ago and were very happy - so we returned. In that year, we found the property degraded. Without explanation, one day no one cleaned the room, no clean towels, nothing. No explanation. In general, cleaning staff never cared. Shower at pool no longer worked. Unit Floor was filthy, terraces never cleaned, counters never cleaned. Terrace Plants unwatered. Requested a second key first day, never got one. Staff was kind and tried to help. WiFi worked 20 percent of the time. Still a Great location.

Helpful?
L
LurlinecaCA
Verified booking
young couple
Standard Room
Stayed in Dec 29, 2024

"It’s like a home away from home"

10.0

Staff ,service, atmosphere

We loved everything

Helpful?
M
Murray
Verified booking
partner
Standard Room
Stayed in Dec 24, 2024

"Good"

4.0

Pool was cold,no drinking water, dirty curtains,old towels, no coffee pot in the kitchen and very few kitchen necessities. We would not go back to this hotel

Helpful?
M
MahaliacaCA
Verified booking
young couple
Standard Room
Stayed in Dec 23, 2024

"Cute cosy hotel, fantastic location and excellent price"

10.0

Excellent location on one of the main streets steps away from restaurants and the beach. Staff was very friendly and attentive. Cute small hotel with a great pool area, surrounded by palms and greenery. The rooms were clean and spacious, they had A/C. Our room had a balcony that faced the pool and we loved to chill in the balcony. The price was very good for the location. We would come back .

The only suggestion would be to do an upgrade to the bathrooms and showers. They are a bit dated.

Helpful?
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