Hotel Palmeras

The staff were phenomenal, extremely helpful, very friendly, the location is great. The pool area was amazing.

This property needs an owner who cares enough to fix many serious deficiencies throughout the property, the rooms are extremely dated, our fridge was covered in rust, inch wide cracks on the frame of the patio doors, the AIr Conditioning never worked, we complained every day to no avail, the staff would say yes we’ll take care of it , but nothing was done. I can only presume that the owner has directed the staff to keep smiling, keep stalling, just keep telling us that it will be ok, and hopefully you give up and shut up. Again, a very nice staff that obviously have no power to implement anything, let alone get someone to fix anything.

Loved how closse we were to open market , great restaurants close. Pool is great temp and inviting. Service staff was fantastic. A little more English would help.

I was sure I booked a 1 bedroom not a studio. Nothing in the room coffe pot friddge etc. They did let us use their fridge so it worked out well.

The staff were very accommodating...the initial room had an issue with the water in the bathroom...they provided me with a second room which was an upgrade.

Unfortunately...water here in Bucerías for some is at a premium. Many require water deliveries daily..I've stayed at this hotel a few times..and all three times, they have sent me a message later in the evening saying they are experiencing water issues and that it will be restored in the morning. The infrastructure here hasn't kept up-to-date with the demand and it is unfortunate that the hotel cannot keep up with their own water supply...either with a cistern or other means of storage.

It is central to lots of eating options and also a 5 min walk to the beach! It is a small boutique hotel so you never feel it’s among too many people. Private pool for the hotel guests with loungers and tables with umbrellas to sit at.

Some of the rooms could use some updating in the bathroom/shower situation and also the kitchen.

The staff were excellent, and the pool area was lovely. The location was also excellent, right in the heart of the golden zone.

The junior suite was very dated. The fridge was full of rust, the kitchen and furnishings were very old, and the tv was the size of a computer screen. I would not recommend staying for any length of time.

Didn't like it. Cheap place for the coat of 5 stars.

It's falling apart. Rust ans .mold everywhere.