Panama Garden Resort

Cold pool water but overall nice place to stay

This hotel has nice amenities and the cleaning staff was excellent. But do not use their airport taxi service. I had prearranged for a taxi but it took longer than anticipated for me to get out of the airport because the flight was delayed and some of my luggage was missing. I messaged the contact from the airport WiFi but unfortunately the taxi left without me. I then had to hire a different taxi and when I arrived at the hotel I was accosted by the taxi from the hotel who angrily wanted to know why I wasn’t there at the designated time and said I had to pay him anyway. The hotel front desk staff also insisted I pay him. It was scary and frustrating considering I essentially had to pay twice, once to the hotel and once to the taxi who actually drove me. It put quite a damper on my experience even though the hotel overall was nice. I had planned to stay there again on my way back through Moshi but I will probably stay at a different hotel to avoid this type of unpleasant situation in the future.

I have enjoyed staying at this property several times as I travel in and out of Tanzania. They always work to make my stays comfortable. Staff is very nice and helpful.

friendly staff and good facilities

Wonderful staff, great location for us as we were visiting the school nearby

The pool was not available to use for the duration of our stay.

The staff worked to handle issues quickly. No big issues but they still worked them quickly. Food is good. Very quick check in which is nice since I always arrive late at night. Even sent my favorite meal up to my room.

The staff were excellent. Nice gardens.

The plumbing and electric need improving.

They were able to make quick adjustments to my room upon request.

The phone in my room wasn’t working and the TV stations hardly showed anything but fuzz.