Courtyard Charlotte Steele Creek

The staff was very hospitable, the location was very convenient.

The was a front desk employee that told me that only rewards members where entitled to a late checkout. The employees who handled my checkout informed me that he was misinformed and they also informed me that i was a rewards member gave me my rewards # .

Everything was satifactory

N/A

Loved the room. Placing and furniture set up made the room very spacious an cozy. Staff was awesome. The outlet is walking distance plus a few restaurants. Definitely will be booking here everytime im in charlotte.

Only think i mayb didnt like but also did was the show had no door but at the same time the shower setup was great. Love where u turned on your water at. It makes since.

The property was fine. The room was clean. The problem was no hot water in the bathtub so we could not get a shower.

There was no hot water in the bathtub to get a shower. We had to wash up at the sink to have hot water! I went downstairs and I told the front staff, she said OK sorry, and that was it. She didn’t even ask our room number or write anything down I said don’t you need my room number and she said yes and she still didn’t write anything down. I just feel like I should’ve gotten something back on my room for not being able to take a hot shower.