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9 / 10 Guest Rating

Sercotel El Balcón de la Bahía

Paseo Menéndez Pelayo 44, Santander, Cantabria, 39006, Santander, ES

Sercotel El Balcón de la Bahía - main view

About the Property

Welcome to Sercotel El Balcón de la Bahía, where comfort meets convenience in the heart of Santander!

Recreation & Relaxation
Dive into our refreshing outdoor pool or unwind on our terrace and beautiful garden, perfect for soaking in the scenic views.

Comfortable Accommodations
Our 20 air-conditioned rooms are stocked with modern amenities, including minibars, espresso makers, and 40-inch Smart TVs, ensuring a delightful stay.

Convenience at Your Fingertips
Enjoy perks like complimentary Wi-Fi, express check-in/check-out, and tour assistance to enhance your travel experience. Plus, our beach shuttle makes sandy getaways effortless!

Experience the vibrant charm of Santander—your perfect getaway awaits at Sercotel El Balcón de la Bahía. Book your stay today!

Facilities & Amenities

Front entrance ramp
Health or beauty spa nearby
Express check-out
Hardwood flooring in public areas
Free WiFi
Terrace
Garden
Luggage storage
Express check-in/check-out
Wheelchair accessible

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. Pool access available from 9:00 AM to 9:00 PM.Children 9 years old and younger are not permitted at this property. Only registered guests are allowed in the guestrooms. Parking height restrictions apply. Contactless check-in and contactless check-out are available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check Room Availability

1 night · 2 adults

Available Rooms

Premier Double or Twin Room - Photo 1
Premier Double or Twin Room - Photo 2
Premier Double or Twin Room - Photo 3
Premier Double or Twin Room - Photo 4
Premier Double or Twin Room - Photo 5
Premier Double or Twin Room - Photo 6
Premier Double or Twin Room - Photo 7
Premier Double or Twin Room - Photo 8
Premier Double or Twin Room - Photo 9
Premier Double or Twin Room - Photo 10
Premier Double or Twin Room - Photo 11
Premier Double or Twin Room - Photo 12
1/12

Premier Double or Twin Room

1 Queen Bed OR 2 Twin Beds172-sq-foot room with pool views Internet - Free WiFi Entertainment - 40-inch Smart TV with digital channels and NetflixFood & Drink - Espresso maker, minibar (fees may apply), and free bottled waterSleep - A down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower, free toiletries, and a hair dryerPractical - Safe, laptop workspace, and iron/ironing board (on request)Comfort - Air conditioning, daily housekeeping, and heatingAccessibility - Hardwood flooring in roomEco-friendly - Eco-friendly toiletries, energy-saving switches, and LED light bulbsNeed to Know - Toothbrush and toothpaste not availableNon-Smoking

16 m2
Sleeps 2
1 Queen Bed (150-160 cm wide)
Amenities
MinibarShowerSafety deposit boxAir conditioningHair dryerDesk

Double or Twin Double Premier

Non-refundable
Room Only
20% OFF$212.31

$169.85

Includes taxes & fees
Deluxe Double or Twin Room - Photo 1
Deluxe Double or Twin Room - Photo 2
Deluxe Double or Twin Room - Photo 3
Deluxe Double or Twin Room - Photo 4
Deluxe Double or Twin Room - Photo 5
Deluxe Double or Twin Room - Photo 6
Deluxe Double or Twin Room - Photo 7
Deluxe Double or Twin Room - Photo 8
Deluxe Double or Twin Room - Photo 9
Deluxe Double or Twin Room - Photo 10
Deluxe Double or Twin Room - Photo 11
Deluxe Double or Twin Room - Photo 12
Deluxe Double or Twin Room - Photo 13
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Deluxe Double or Twin Room

1 Queen Bed OR 2 Twin Beds194-sq-foot room with city and pool views Internet - Free WiFi Entertainment - 40-inch Smart TV with digital channels and NetflixFood & Drink - Espresso maker, minibar (fees may apply), and free bottled waterSleep - A down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower, free toiletries, and a hair dryerPractical - Safe, laptop workspace, and iron/ironing board (on request)Comfort - Air conditioning, daily housekeeping, and heatingAccessibility - Hardwood flooring in roomEco-friendly - Eco-friendly toiletries, energy-saving switches, and LED light bulbsNeed to Know - Toothbrush and toothpaste not availableNon-Smoking

18 m2
Sleeps 2
1 Queen Bed (150-160 cm wide)
Amenities
MinibarShowerSafety deposit boxAir conditioningHair dryerDesk

Superior Deluxe Double or Twin Room

Non-refundable
Room Only
20% OFF$232.53

$186.02

Includes taxes & fees

Guest Reviews

9
Exceptional77 verified reviews
AI Summary

Guests highly rate the great staff and frequently praise the fantastic location.

Categories

Cleanliness7.9
Service9.9
Location9.4
Room Quality8.3
Amenities9.4
Value for Money8.8
Food and Beverage8.9
Overall Experience9.4

Select topics to read reviews

I
IsabellagbGB
Verified booking
couple
Standard Room
Stayed in Jun 12, 2026

"A lovely stay in Santander, the hotel was lovely and the staff even lovelier!"

10.0

The hotel was a lovely treat at the end of a stretch on the Camino. We were greeted by friendly staff who made our wait for the room comfortable. Once checked in, they gave us fantastic recommendations of what to do. When we ran into a slight issue with our room, the staff were very accommodating and understanding. The extra touches of local pastries and cakes each day were a lovely touch. We really enjoyed our stay and would recommend to others.

Nothing

Helpful?
C
CatherineauAU
Verified booking
couple
Standard Room
Stayed in Jun 11, 2026

"Exceptional"

10.0
Helpful?
K
Katrien Van Hecke beBE
Verified booking
solo_traveller
Standard Room
Stayed in Jun 10, 2026

"Onvergetelijk verblijf!"

10.0

De vriendelijke service, de comfortabele kamer, het aangename terras met zwembad, de parkeerplaats voor het hotel.

Helpful?
E
EduarddeDE
Verified booking
solo_traveller
Standard Room
Stayed in Jun 10, 2026

"Exceptional"

10.0

Schönes Hotel im Zentrum von Santander. Freundliches Personal, nette Überraschungen jeden Tag als Morgenssnäck.

Komische Leuchte direkt hinter dem Kopf am Bett.. Keine Ablagen im Badezimmer, undichte Duschkabine.

Helpful?
S
SusangbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jun 10, 2026

"Exceptional"

10.0

Fantastic small hotel stay in central Santander. Modern clean and well equipped with extra treats. Great location with everything in walking distance or transport. There is even an outside pool and a gym next to it, Staff couldn't do enough for us. Highly recommend.

Nothing we didn't like.

Helpful?
L
Lori-AnncaCA
Verified booking
extended_group
Standard Room
Stayed in Jun 10, 2026

"Within steps of all the city sites, restaurants and waterfront."

10.0

The location of the property was absolutely perfect! Not within all the noise, but only steps away from everything you could possibly need in the city.

There was a very strong perfume scent that was really hard to breathe in. Thankfully not in our rooms!

Helpful?
J
JorgeesES
Verified booking
couple
Standard Room
Stayed in Jun 10, 2026

"Tranquilidad bien situada"

8.0

Es una zona muy tranquila pero bien ubicada. te dejan un pequeño desayuno cada día en la habitación (un día sobaos, otro una galletas).

No tiene persianas y para gente como yo, que necesita oscuridad para dormir, es un problema. Te dejan un antifaz (como en los aviones) pero no es algo que a mi me funcione. la ventana del baño no tiene ni cortinas, y la puerta del baño es translucida, así que según amanece tienes luz en la habitación.

Helpful?
M
MireyaesES
Verified booking
solo_traveller
Standard Room
Stayed in Jun 10, 2026

"Exceptional"

9.0

Todo muy bien y el personal muy implicado y amable. Da gusto.

Helpful?
J
JuliegbGB
Verified booking
couple
Standard Room
Stayed in Jun 9, 2026

"Lovely comfortable hotel"

10.0

The location was excellent and the bed was very comfortable. The hairdryer was the best I’ve ever used at a hotel. We also enjoyed sitting by the pool when we got back each afternoon.

We thought there was too much information given at check-in. We couldn’t take it all in and couldn’t understand what was written on the map.

Helpful?
N
NikolaybgBG
Verified booking
couple
Standard Room
Stayed in Jun 9, 2026

"Excellent"

8.0

Добра местоположение. Любезни домакини, търсещи обратна връзка.

Поради старанието да бъдат прекалено любезни, настаняването се забави излишно с 40 минути. Липсват чехли. Сифоните са запушени, има проблеми с душа.

Helpful?