Home2 Suites By Hilton Carmel Indianapolis

The BAD: HVAC system can't be set just for HEAT or COOL. It runs constantly. Will use AC to cool room down then it gets too cold and turns HEAT on, then it gets too hot and turns on AC. I know it's a safety thing, but the in room smoke detector emits a bright green flash every 5-10 seconds, which is super annoying at nighttime when you & your kids are trying to sleep. Pool not heated THE GOOD: Breakfast was well stocked, never ran out of prepared food. Pool was clean. Room was great. Refrigerator was an apartment sized unit. Bed was comfortable & sleeper sofa was good enough for the kids. Front desk was friendly and helpful. Location is great. Would stay here again.

In a safe neighborhood with many food options and conveniently surrounded by stores and close to the highway.

I chose this hotel due to its convenient location. I was mind blown at the size of the room and the amenities that it came with.

Good location, friendly helpful staff, large rooms with good amenities. Clean and comfortable. My shower door was broken, wouldn’t stay closed. The USB ports were all broken. My room was opposite the ice machine which was obnoxiously loud. The breakfast was pretty sub par. Not bad for the price but don’t think I’ll say again.

Loved the size of our room and the staff was excellent.

Beds need to be replaced.

Check in was quick and smooth, room was clean and ready, my kids loved that my name was on the screen. No complaints at all

It was just horrible. Fix your elevator so it doesn't close on people, learn to tell time, and stop being so rude.

Grossly understaffed - 1 person running the hotel. Horrible bedding. Not sure if this is how all Hilton Home2Suites run or if this is an anomaly. The GM, if there is one, should be fired. Will never stay there again.

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