Tru By Hilton Grove City Columbus

Location

Caden at the front desk help me with my issue, long story short. Staying here for work and my employer didn't schedule enough dates but Caden fixed the issue and he is very polite and accommodating.If he is not managing yet,he should be 😁

Great place. Clean, comfortable, excellent staff, friendly, and conveniently located.

Nothing

Needed an ADA room and was completely disappointed. Interior designer for this location should have been fired. It almost seems like someone in their family has a business of selling hooks. No furniture is in the room and everything needs to be hung on a hook or out in the open on a bench. Speaking of the bench, it has a padded seat but is directly under the television on the wall making in impractical to use. A sign on the wall states, “ Need additional storage options?” and suggest to use the hooks on the wall or storage under the bed. Should have been obvious to someone that with an ADA room someone can’t get under a bed. No coffee maker is provided, probably because there is no furniture, and the refrigerator is again, on the floor. Not practical for someone with a fused spine. Other than that, the view and highway noise is lovely at night.

Everything!

Everything was amazing!

The fire alarm going off at 730am

Great clean room, easy check in and out. Breakfast had lots to choose from.