Munduk Heaven Luxury Villas

Help me to create a review for Munduk Heaven Luxury Villas in Bali. One of my fav resorts in Bali. I want to say that the hotel experience was amazing, we stayed in the villas and teh view was spectacular, as the room. People were so kind, the restaurant's food was good and they arranged transportation for us every single time. I would 100% recommend staying here

Le lieu juste magnifique ! Grandes chambres, douches géniales... Le restaurant très bon et le personnel très gentil et serviable

L hôtel se trouvant en forêt, une odeur d humidité étant présente dans les chambres.

The views from the room were stunning. Also the staff was very nice.

Sadly the room (and the resort itself) did not meet our expectations on multiple aspects. It is clear that maintenance has not been a high priority over the past years. The most concerning thing for us were nails sticking out (up to 3 mm) from the floor of our room (we decided not to walk barefoot inside of our room, because the risk for injury was to high!). Besides this, the upstairs windows were very dirty and the sheets on the upstairs bed clearly had not been changed in a long time and had stains all over them (we ended up not using the upstairs area at all). Besides the issues with the room, the manager came over as very pushy (trying to sell a special dinner), and also for us seemed to be very unfriendly to his own staff.

Peut être que les cabanes sur pilotis sont biens et propres. Mais pour les chambres on doit descendre beaucoup de marches glissantes ou prendre un genre de téléphérique qui met littéralement à descendre (donc quand on doit remonter comptez 10min le temps qu'ils viennent vous chercher) La propreté est à revoir. Et surtout une grosse odeur d'humidité dans la chambre insupportable.