Sotetsu Fresa Inn Yokohama Higashiguchi

Not supportive staff at all

Excellent affordable option to staying in Tokyo, steps from the station 1/2 hour to Shinjuku

Nice and close to the train station.

Great hotel especially in convenient location at Yokohama Station. Has enough room for 3 people with 1 twin bed and 2 double sized beds. Laundry room was good. Lots of free amenities like free pajamas, lotion and coffee packets. Convenient store next door.

Very minimal, clean and convenient. It’s in a backstreet, but walkable to the station.

Very clean nd convenient for transportation around Yokohama. It’s not fancy, but has everything you need including a cafe and convenience store.

I’ve been in Japan a month. This was the best hotel of all I stayed at.

横浜駅からのアクセス抜群、1階のコンビニやカフェも助かりました。部屋は新築そのもので快適でした。また機会があれば利用したいです。

The staff are the absolute nicest and most helpful of any hotel. They helped me understand the luggage transfer form and got my baggage shipped easily. They were patient with me when I locked myself out of my room. The room was flawlessly cleaned. The facilities had everything I needed including beer vending machine and laundry. The Family Mart on the first floor is extremely convenient and open 24 hours. The location is easily walkable from Yokohama station and Bay Quarter Mall. Definitely my favorite hotel stay in Japan!

We can here the trains till before midnight.and early morning .its not so loud but noticeable. The hotel is really meant for business trip. Not for family.otherwise very convenient to the mall and trains