OYO Townhouse Clute Lake Jackson

Great please

Was great and the staff was amazing

It was a bed to sleep in. That’s it

The hotel has a strong odor as soon as you walk in that lingers around. The front desk doesn’t speak to you at all except wanting information and isn’t friendly or well with his customer service skills at all. The front desk help isn’t there you have to ring a desk bell that doesn’t work. The rooms are dirty, there is heavy traffic in and out the building, tons and tons of people who are on drugs walking around 24/7. We had a buddy system and none of us walked anywhere alone. People hanging out around the back by the pool and propping the exterior doors open. Roaches in the room, no shower curtain, safety lock at the top was broke on the door. Felt very unsafe, slept with safety precautions every night. Never been so ready to leave from a weekend getaway and get back home.

I felt very comfortable and the staff was wonderful, the maid Brandy and the maintenance man very helpful and friendly and made my stay even more welcoming

the front desk guy was awsome and so was the owners very acomidating

If I could give this property a -1000 I would upon arriving there we were met with a very nasty outdated dining area. This place had the illusion of cleanness, but it wasn’t got to our rooms. I had to get someone to change our beds I had to clean out the refrigerator. I had to go to the local Walmart and buy Lysol to spray. This place was horrible. They didn’t even have hangers. They had no phone in the rooms to call down to the front desk when we asked for towels, we had to physically bring our towels to them to get more filthy towels that were supposed to be clean to say this place was a flop is an understatement … they tried to put us in another room as soon as you open the door we were hit with the smell of mold as we walked on the fake wooden floors water came up. I can’t make this up so I do have pictures. do not stay at this hotel I just thank God I didn’t get any bad bugs on me.

The photos on the web sight made it look much nicer than it really was. The hotel was not clean. We had to trade out linens because they were not clean.

The location

Staff , cleanness and over all the maintenance of the hotel