The Kings Arms Hotel

Difficult to fault; as the saying goes, does exactly what it says on the tin. No pretensions, no luxury, just down-to-earth excellence. Efficient management, first-class staff who are attentive and most helpful. Kitchen staff willing to adapt to the foibles of guests. An all-round excellent performance. And easy parking to boot! Just two little quibbles. I can understand why folk don't like name badges but those in charge should introduce themselves; they may be well known to regulars but that is no help to complete strangers. And what a shame that in a well-produced menu the chef has not succeeded in mastering the art of crispy batter.

We loved this hotel. The staff and owners were all so lovely and helpful, giving us some bread so our daughter could feed the same at the nearby loch. The meals were great and the rooms comfortable. Wholly recommended.

Absolutely fantastic hotel with full restaurant and bar. Dog friendly with a private car park. Delicious food with quick and friendly service. Room always clean and comfortable with possibly the greatest shower I have ever used - hot and strong! So grateful for the fantastic stay, we had come up to allow me to take my driving test and their fabulous breakfast helped prepare me! I passed my test! Thank you again.

This room was booked to host a guest coming from Thailand. She, (the guest) has travelled from the far East expecting a warm, friendly greeting and family get-together in Scotland. She didn't expect to have a Christian religious service taking place in the guest's lounge on Sunday morning. Nor did I, when I had to try and explain that this is not normal in any hotel that I as a British person have ever experienced... She also didn't enjoy having a separate bathroom as I paid for a room with a bathroom inside the room. She and I certainly did not expect the bar to close abruptly at 10.30 pm on Friday and Saturday night and NO suggestion of a resident bar/lounge available after 10.30 pm. Furthermore, the person who ordered our party of six out of the bar was at best, unprofessional and at worst, quite rudely abrupt with ordering us to drink up and get out. I have no problem with the cleanliness of the place and the food was very good and I was happy to tip the waiters who gave us good service, but... I will never book this place again because I have no wish to embarrass any other friends from Thailand or anywhere else with such a bad choice of places to stay in Scotland.

Swift and efficient checkin. The young lady on reception was very helpful with local information and arranged and setup a table for dinner while i dropped my luggage to my upgraded room. My room was recently decorated and spotless. Bed very comfortable. Due to my early morning departure a packed lunch was arranged at no extra charge. Overall i would recommend using the hotel. The staff are key to operating first class service in the hospitality world, all friendly polite and attentive to detail.

It was a very central location very convenient for getting about Dumfries and Galloway. The staff were very welcoming and very helpful. The room itself was good the meals were nice also

All the staff were very friendly and helpful, even before we arrived as we had been severely delayed en route, as allowed us to arrive late. Felt looked after, and like old friends.

This was booked at short notice and my son has a gluten intolerance and worries about food, however the staff were brilliant in seen to our needs, they also serve a great pint of beer with superb steaks.

Clean and quiet room in center of town with plenty of options for dining in hotel or within walking distance. Definitely would stay again.

Very friendly hotel