Hillside Crossing Nashville a Ramada by Wyndham

Not able to check in, lobby closed after 11pm, just went to the hotel across the street

Our door (which lead outside) never fully sealed, as in there was a solid gap between door and frame. The lobby closed at 11 PM so we had to wonder around to find the outdoor stairs to get up.

These folks are totally unethical. They overbooked the "hotel" even though my reservations were made six months ahead of time. They sent me to a roach infested crack den across the street. I wouldn't send my worst enemy to stay there. I went to a two star motel instead and even though they first said they would pay that charge, they now have decided to refuse. WHATEVER YOU DO, DON'T STAY THERE!

Nothing about this place was as it was shown. No free breakfast. I would say more like apartments with some super sketchy tenants. Felt very unsafe.

Everyone was very kind and we were only seconds from broadway

I came late, personnel mentioned that room was given to a different client because it is pass midnight and that I would be charged cancellation fees. It was late night after 16 hour drive from NYC and I had to drive around to find me a room in a different hotel. Horrible experience as nobody called or notified me via email or text.

Hey friends - this is a drug motel. People living here, clearly strung out, pot odor, scary folks. Came to Nashville for fun getaway. This seemed to be good online through Airbnb as the pictures were great. I can hack a budget friendly place but honestly, skip this one. Pay a little more and stay safe. It was cleanish but let’s just say it’s lipstick on a pig. Your neighbors will make you wish you traveled with a firearm. DON’T!

They overbooked the entire hotel so when we went to check in they said they had no rooms available and double booked our room. They said it was because they changed booking systems over a month ago, but we reserved the hotel a week ago so you would think the errors in the system would be fixed by now. Our reservation also showed on their system so we are not sure why they would not call in advanced since they could see all the rooms were double booked. Luckily we were able to stay at a hotel across the street after driving 10 hours and finding out we had no room to stay in. Very unfortunate experience.

No hot water in shower, room smelt like pot.

This IS NOT A HOTEL it is more of a MOTEL. The outside is DISGUSTING. The room was clean ish. I feel like for a “hotel” it should be A LOT better. I was not expecting this… I drove from OHIO to here. 9 HOUR DRIVE! This is most defiantly not a hotel… if you like gangs around and smelling drugs then this is the place for you!