Spa Court

Excellent location. Clean, comfortable and well equipped kitchen area.

A little noisy.

Centrally located

Toilet had not been cleaned. There was poo in the toilet when we arrived. There is no sound proofing, neither from the street noise nor from the corridor and rooms on the same floor as us. The shower could do with modernisation. Fittings are falling off door handles around the flat. The bed was soft and uncomfortable, pillows not good. There was an intermittent buzzing noise that came on at all hours. Probably the fridge. The toiletries provided were barely enough for one person and one shower. The apartment is very small.

Great location and easy to find

Lift not always working

Clean and good facilities

Bed was not so comfortable. it felt like two singles joined together so had a ridge in the centre.

Tv didn’t work, room was small ..... over all disappointing

Internet’ didn’t work , tv was faulty and the building was noisy

The location was great for the centre of Cheltenham such as the High Street and the event I was attending at the Town Hall. Being able to come and go at any time was a great bonus. The cooking facilities were adequate for my short stay as I had evening meals with friends. It was worth paying more for this apartment, compared to other Airbnb rooms - even for one person. I was on my own in the room. The size of the apartment was not big enough for two friends sharing. Bathroom was spacious, well-fitted and clean. The fridge was big enough for a few days stay. There was enough cutlery, crockey and cooking utensils to prepare simple meals for two people. The water was hot and well -pressurised. The bed was a good size and comfortable. The wardrobe was a useful size for clothes for several days but it helped that I took some extra hangers.

The door key app was unreliable, however the remote support to get me access to the apartment was very responsive and helpful. A key fob inside the apartment worked in place of the mobile app. The carpeting in the communal areas was dirty. The instructions to operate the electric hob were inadequate. The fixing of the blind above the window had been "fixed" several times with rawl-plugs, but not properly and the blind was on the point of falling off the wall. The lift did not work - which was a real pain lugging a heavy bag up and down two flights of stairs. If I had mobility issues I would not have been able to access the apartment. The room safe was not working.

Good location right in the centre, room is clean, bright and cozy. Easy access to the building and room.

Tap in the kitchen loose but not a big deal. Lift inside doesn’t have information which floor to which flat.