Hotel Legends

Location Pool Decor

I had a very disappointing experience at this hotel. A family heirloom watch — a gold Gucci bamboo watch that was passed down to me — went missing after housekeeping serviced my room. I had taken it off while showering and knew exactly where I left it. My children knew where it was, too. I was only gone from the property for about 20 minutes. When I called the front desk to report it and ask for help retrieving it, I was shocked to be told it was no longer there. While I understand a hotel cannot fully control the actions of a dishonest housekeeper, the way the situation was handled was extremely nonchalant and dismissive. It felt as if simply leaving my phone number was supposed to somehow make my property reappear. What made the situation even worse was the lack of urgency and concern from the front desk staff. There was little effort to investigate or provide meaningful support, which made an already upsetting situation even more disheartening. Unfortunately, this was a hard lesson learned. Deep down, I had a feeling my watch would never “turn up,” and sadly, I was right. I’ve heard too many stories of guests losing valuable jewelry and personal belongings, and now I understand how real those stories can be. I strongly encourage future guests to secure their valuables and think carefully before leaving anything sentimental or expensive in their rooms.

The service

There was nothing to dislike

The rooms are spacious. The beds are like heaven. The showers in the rooms are big enough to dance in!

The only thing I found is the bird that wasn't picked up close to the entry of the hotel. It lay dead for several days before it was removed.

Clean and friendly staff

Took a minute to figure out how to manage the tv placement.