TownePlace Suites by Marriott Detroit Allen Park

The hotel room looked like it’s been there for years and it hasn’t been . The pull out couch was big enough for a toddler had no extra sheets or pills for it!! There were dishes in the dish washer I don’t know if they were clean or dirty no extra dishes to use but there was a stove! Pool ice machine and water fountains couldn’t be used. Don’t like the approach the lady at the counter had when I first got to the hotel.

Unfortunately, the bedding in this room was stained with blood and the skirting on the bed was filled with a muddy residue. Later, it came to our attention that two of the on-side guest had Legionella/Legionnaires disease. So, walking into a room that was soiled, certainly did not help. Once we learned of the Legionaries disease circulation from other guests on the property, we decided to move to another area Hotel.

Very close to where we were going

The pool and hot tub were not working

The outside patio with fire pit was nice.

Not having use of the pool and hot tub. I called multiple times to make sure the pool and hot tub were working before our first night and things were fine from what I was told. We get there and the pool and hot tub were both out of service for the duration of our trip.

The AC did not cool the room well and you sweat at night. The sheets and pillows smell horribly of sweat. The bathroom has fungus. the curtain was hanging. The carpet smelled and looked dirty. Very limited breakfast and no one to help you in that area. very very disappointed.

I am in a wheelchair and I called down to the desk to see if someone could help with my bags when I was checking out. The lady said no they did not offer that kind of service and did not have the staff for it. I said “okay no problem I’m in a wheelchair and would’ve been helpful but it’s not a problem at all I will get it.” Once she heard that she asked what time I would need to leave so I told her and she said she could step away from the desk at that time and help me. I thought this was very kind of her to help me out even though this is a service they normally do not offer. Thank you very much for going above and beyond!!

The bathtub/shower needs to be painted because there is rust in places. The lounge chair had stains on it and needs to be reupholstered. There were loose fixtures in the kitchen and bathroom. I was happy with the hot tub and pool at the hotel.