TownePlace Suites by Marriott Detroit Allen Park

Dirty room pool hot tub cold

Really it just looked like a lot of construction and I don’t know why like our room didn’t have a shower door. There was plaster all over the floor. The coffee pot had not been cleaned needed cleaned underneath the couch. Didn’t look like the room was ready for somebody to be there, even though the bed was made, we want to use the pool in the Jacuzzi and the water was freezing so when I pay that much for a hotel room, I expect it to be much better and it was not

The breakfast was good each morning and staff members were friendly and helpful. The pool was fine however, the hot tub was not working during our stay. That was too bad since I always enjoy a hot tub!

The staff was awesome

The pull out sofa bed in the queen suite was filthy. Didn't look like the sheets had ever been changed. Stains, crumbs, gross.

Check in and keys should be digital these days. I shouldn’t have to stop at the desk for keys or a card. The room was just okay. Decor was outdated. We had a suite. There was no bedding for the sofa bed. Called downstairs no answer. Had to go downstairs to get it. The sheet didn’t even fit the dirty mattress. We were given two pillows with one pillow case. The TV had a terrible lag. Front desk told us to disconnect and wait 10 mins for it to reset and it would work. The shower had a yellow spot on the wall where something had been removed. No exhaust fan in the bathroom. Writing under the mirror from the contractors that hasn’t been painted.

Pool and hot tub not in service very noisy floor above me all night and day