TownePlace Suites by Marriott Detroit Allen Park

Very accommodating when my brother needed another room at the last minute they were more than happy to help.

T5t

I had booked two rooms for my family and I. While my room had no issues, the other one my sister had said that the pillows smelled and the sheets were damp. Also her bathtub wouldn’t drain. The stay wasn’t horrible and the water not draining in the shower was an easy fix. The breakfast was not very good, and the pool was closed the whole time we were stayed.

A weel equipped hotel in a difficult location. The staff is convivial, the ameneties are above average.

Staff was great. Several maintenance issues-- pool was closed with no reason, lightbulbs missing, caulk on bathtub needs replaced. tp holder broken, etc.

was nice

No

When we checked in desk clerk said they were sold out for the evening so they upgradedus from the king I prepaid for to a queen one br suite, which I didn't want because I had to share the bed with children. They made us take the suite and when we went in there were food crumbs all over the kitchen floor, someones open toothpast packets in the bathroom and towels everywhere, the rug clearly not vaccumed I didn't even make it into the separate bedroom before turning around and leaving and demanding the king room I prepaid for and that if they considered what they just put us in an upgrade they should refund me immediately. King room was a little better. Bathroom was fully cleaned but shower basin was cracked and starting to rust. Room was sprayed to smell fresh but I still question if it had been vaccumed. Beedding was very wrinkled but appeared to smell clean and unused. Breakfast was cold every morning including the "warm" buffet items. I had just spent 4 days at TownPlace in Lansing, MI and it was beautiful and staff was much more pleasant This location needs some updates physically and in staff.

great service, clean