Candlewood Suites - Cleveland South - Independence by IHG

The room and hotel were very clean. The kitchenette was very usable.

It’s difficult to drive up to the office and turn around because of the small area. Very little parking close to the front. There was no breakfast available because of a conference in the Holiday Inn which is connected. They even ran out of regular coffee in the lobby one morning, with none available.

There was not one bath towel in our bathroom. Other than that, it was very nice and comfortable.

Good short stay

I didn’t like that the room was not clean…When I got back home my back was broken out from bedbugs

Room was spacious, had small kitchen if you needed

Hidden behind event center, parking is weird, bathroom was not very clean, hair in bed sheets, hallway smelled bad

Place was clean and nice . The only downside was the staff ! Lack of training and knowledge of the system! Prepaid by Hotels. Com and had to wait over 30 minutes at the desk even though they had a confirmation number. Also could not get my hotel points. Disappointed said couldn’t look up my account. Told me to call the company. Training needed.

We booked our stay for 4 days. We didn’t have hot water for 2 days! No communication was given by the staff in regards to this matter.