InTown Suites Extended Stay Charleston SC - West Ashley

If you run out of clean towels you have to pay for more and you have to pay for pots and pans. They had to bring us a new refrigerator because the one we had was broken. Emergency exit alarm kept going off. No maintenance on weekends. Wi-Fi sucked, tv stopped working at 3am. Staff wasn’t very helpful

Nothing!

I was checked out without permission and my room rented to someone else. I came back from being gone one day and still had it booked through the weekend and someone else was in it.

The bed was comfortable and I enjoyed the living room area as well. Most of all I enjoyed the bathroom, it was very spacious and the mirror was very unique.

I was experiencing a roach problem and it was also very noisy. Sometimes the room would get muggy but luckily the windows can open so that helped.

I recommend you only stay in the front of the building. All other areas seemed loud and unsafe at night. No weekly housekeeping as stated on the website and reservation forms. Stated the housekeeper was on medical leave and no arrangements were made for coverage. Repeatedly asked, over 5 weeks, for the kitchen faucet to be fixed, but property managers made excuses every time. So that was unusable. They have no consistent management on site - substitute managers passed the buck. The on-site maintenance guys were the only people who showed much energy to help. But they had limited resources.

good property

good