Country Inn & Suites by Radisson, Greensboro, NC

Everything about this place is excellent I will recommend to my family and friends

N/A

Staff was very helpful and you could tell they put effort into making the lobby clean and welcoming.

The room was not impressive. The couch had stains on it, so we didn't feel we could sit on it without putting down a towel. The bathroom door scraped the floor when it opened, so it wasn't easy to use.

Cleanliness

Nothing

We liked everything about this location. Friendly and courteous staff, Cleanliness and comfort was a 10. Definitely would stay again

Nice location

My shower curtain look like it had Doodoo stain on it

my recent two-night stay, which was an absolute nightmare! I woke up with six bites that looked like insects bites and were very itchy. I called the front desk, but they did nothing. I waited for an hour and then walked down to talk to them. I was shock!! and so confused by their answer. This is not how a manager should respond. When a guest calls, a manager needs to take action right away by showing up at the room to see what is going on, bringing the cream, or doing something to help. You don't just do nothing and say there is nothing he can do! (Very unprofessional)

Due to the lack of hygiene and poor customer service, I am requesting a full refund for my stay but the manager refused to help. Instead of offering a real solution, he just handed me a used, old, and half-empty tube of cream. It was incredibly insulting and unprofessional.