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7.3 / 10 Guest Rating

Capital O Hotel Los Caracoles, Acapulco

1300 Boulevard de las Naciones, Acapulco, mx

Capital O Hotel Los Caracoles, Acapulco - main view

About the Property

Convenient Location
Located just 2.8 km from Revolcadero Beach, guests at Capital O Hotel Los Caracoles, Acapulco can easily access top attractions like Barra Vieja Beach and Chapel of Peace.

Comfortable Rooms
Enjoy a comfortable stay in rooms equipped with air conditioning, flat-screen TVs, and private bathrooms at Capital O Hotel Los Caracoles, Acapulco.

Helpful Staff
Our friendly staff at the 24-hour front desk are always available to assist you with any information or requests during your stay.

To experience comfort and convenience in Acapulco, book your stay at Capital O Hotel Los Caracoles, Acapulco now.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Swimming pool
24-hour front desk
Garden
Non-smoking throughout
Private parking
Outdoor pool
Daily housekeeping

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Standard Three beds - Photo 1
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Standard Three beds

Guests will have a special experience as the family room offers a private pool. Providing free toiletries, this family room includes a private bathroom with a shower. The air-conditioned family room provides a flat-screen TV with cable channels, a private entrance, soundproof walls, a seating area as well as garden views. The unit offers 3 beds.

32 sqm
Sleeps 7
3 Double bed (131-150 cm wide)
Amenities
ShowerSafety deposit boxTVAir conditioningDeskSeating Area

Standard Room 3 Beds

Non-refundable
Room Only
20% OFF$82.01

$65.61

Includes taxes & fees
Standard Two Beds - Photo 1
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Standard Two Beds

The private pool is a top feature of this twin room. Featuring free toiletries, this twin room includes a private bathroom with a shower. The air-conditioned twin room features a flat-screen TV with cable channels, a private entrance, soundproof walls, a seating area as well as garden views. The unit has 2 beds.

24 sqm
Sleeps 5
2 Double bed (131-150 cm wide)
Amenities
ShowerSafety deposit boxTVAir conditioningDeskSeating Area

Standard Room, 2 Double Beds

Non-refundable
Room Only
20% OFF$63.79

$51.03

Includes taxes & fees
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Standard

The private pool is the special feature of this double room. Providing free toiletries, this double room includes a private bathroom with a shower. The air-conditioned double room provides a flat-screen TV with cable channels, a private entrance, soundproof walls, a seating area as well as garden views. The unit offers 1 bed.

18 sqm
Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
ShowerSafety deposit boxTVAir conditioningDeskSeating Area

Standard

Non-refundable
Room Only
20% OFF$48.14

$38.51

Includes taxes & fees

Guest Reviews

7.3
Very Good117 verified reviews
AI Summary

Guests highly rate the good location and frequently praise the clean hotel.

Categories

Cleanliness5.6
Service7.1
Location9.6
Room Quality6.6
Amenities7.6
Value for Money5.5
Food and Beverage8.6
Overall Experience7.9

Select topics to read reviews

A
ANGELmxMX
Verified booking
couple
Standard Room
Stayed in Jun 19, 2026

"LA RELACION PRECIO CALIDAD BIEN"

9.0

QUE NO TIENE RESTAURANTE

Helpful?
R
RicardomxMX
Verified booking
solo_traveller
Standard Room
Stayed in Jun 14, 2026

"Bueno en términos generales"

8.0

Relación calidad precio 👍

Detalles mínimos. El piso mal instalado

Helpful?
P
PerezmxMX
Verified booking
couple
Standard Room
Stayed in Jun 8, 2026

"Regular"

5.0

Baño mojado, una toalla dos personas tenia q pagar extra por una toalla

Helpful?
J
jassmxMX
Verified booking
solo_traveller
Standard Room
Stayed in Jun 1, 2026

"Good"

3.0
Helpful?
C
cesarmxMX
Verified booking
solo_traveller
Standard Room
Stayed in May 27, 2026

"Exceptional"

10.0
Helpful?
G
GabrielmxMX
Verified booking
solo_traveller
Standard Room
Stayed in May 21, 2026

"Good"

5.0

Limpieza

Te cobran el control de la tv en una palabra te lo rentan, realice la reserva y especifique que pagaba en el alojamiento y hoo sorpresa me hicieron un cargo a mi tarjeta por la reserva.!!

Helpful?
B
beatrizmxMX
Verified booking
solo_traveller
Standard Room
Stayed in May 18, 2026

"MUY AGRADABLE Y MUY AMABLES"

9.0

LA UBICACION

Helpful?
B
Bravo LopezmxMX
Verified booking
solo_traveller
Standard Room
Stayed in May 16, 2026

"Estancia aceptable"

9.0

Es una buena ubicación de fácil acceso, el personal es amable y la relación calidad-precio es adecuada. Me parece que el área de la alberca podría ser más agradable. En la habitación hace falta una mesita.

el área de la alberca

Helpful?
R
RafaelmxMX
Verified booking
solo_traveller
Standard Room
Stayed in May 13, 2026

"Good"

1.0

NO RESPETARON LA RESERVACIÓN Y ME DEJARON CON UN GRUPO DE TURISTAS SIN HOSPEDAJE

Helpful?
M
MaribelmxMX
Verified booking
solo_traveller
Standard Room
Stayed in May 4, 2026

"Good"

1.0

Nada

No me gustó cuando llegamos la recepcionista andaba de mal humor, nos hicieron un importe de 100 pesos de los controles de tv que solo me regresaron $50 por unos minutitos d e tardanza de check out ,en las instalaciones están descuidadas con grietas enormes a punto de caerse si llegara haber un temblor, solo había un bote de basura. Y las sabanas estaban percudidas y los colchones aguados. Opino que para lo que cobran deberían de ofrecer calidad no lo recomiendo

Helpful?