Holiday Inn Express & Suites Heath - Newark by IHG

The building was nice location with nice

Our room had problems door handle was broke window shades was torn the curtain was torn no one cleaned our room had to ask for toilet paper and towels almost $700 for three nights I think I should have had better service

Close to everything. Staff extremely helpful. Nice continental breakfast!!!

My children and I have stayed in this hotel several times and always find it to be clean and comfortable. The breakfast is excellent and a very nice feature. The hotel is on a somewhat busy road but we have never noticed much noise from the street. The staff is very friendly and helpful. We will definitely stay here again when we're in the area!

All was good. Fair value for the price.

N/A

Very clean hotel. Friendly staff. Nice breakfast assortment.

Pool, food, friendly staff , comfortable beds

Easy access to area around.

Sarah the night attendant is the only good thing about this place.

We were told breakfast would be served until 9:30 AM. When we arrived downstairs at 9 AM, there was absolutely nothing left. WHEN I ASKED THE ATTENDANT IF THEY WOULD BE GETTING MORE BREAKFAST OUT, SHE TOLD ME THAT THE OVENS WENT DOWN AND THAT THERE WOULD BE NO MORE BREAKFAST WHEN I ASKED TO SPEAK TO A MANAGER, SHE PUT ME IN CONTACT WITH A MEMBER OF THEIR SALES TEAM WHO TOLD ME HE COULD DO NOTHING FOR ME BUT THAT HE WAS VERY SORRY. we tried to make do with what little. There was a couple yogurts of milk and some toast. The milk was expired by over two months, and the bread was stale. The shower was severely damaged and was held together with duct tape. There was water damage on the ceiling on our room.

Although, we did have to change rooms bc the first room was not very clean and had a bad smell. The concierge was very helpful and changed our room. The second room was very good. We have stayed at this facility many times in the past couple years and have always had a great experience.