Velvet 1-bedroom apartment The Clockhouse, Hoddesdon

Bedroom clean and comfortable bed. Bathroom nice but could do with a shelf or towel rail.

No bath mat, plug didnt fit sink. Wood floor was tired and damaged in kitchen/living room. Dirty cooker, dirty scratched saucepans and unusable filthy oven trays. Odd crockery and utensils. All water marked. Lack of plates, one egg cup! Advertised fridge/freezer which turned out to be small fridge with ice box. As we were there for 2 weeks it was not good enough. Flight of stairs within apartment to get to rooms which was not mentioned. Hole in living room wall, was told it had been like that for some time and was down to the landlord. Entrance was within a court yard full of over flowing bins from the back of a restaurant. The photo in the ad didnt show it how it is now. Constant bottle emptying, lots of noise. Shown where to park but always trapped by other cars/vans so problems leaving as well as space not being available on many occasions. Although large no smoking sign on wall outside workers smoking on door step which seeped into apartment. Black out curtains preventing light as no nets up so workers looking into apartment when curtains were open. If we had known about the entrance being next to bins, constant noise, stairs, constant smell of food from restaurant and lack of parking we would have not rented. The pictures in the ad could only have been from when it was first rented.

Fantastic location. Close to shops, restaurants and local sites. Host very accommodating and kept in touch.

A couple of bits were a little tired, a loose tile here and there. Coffee was out of date though still useable.

I had a fantastic stay at this apartment over New Year’s! The host was very communicative and stayed in touch with us right up until the day we arrived, which made everything smooth and stress-free. The place itself was lovely—nice, clean, and exactly what we needed. My partner and I both loved it and would happily stay here again in the future!

The location was great and it had a nice open plan layout. Overall it was nice but a few issues to highlight

The sofabed was broken and not fit for use which meant 3 of us (1 adult and 2 children) had to share the bed in the bedroom and the other adult had to sleep on the sofa as it was (without the bed part) which wasn’t very comfortable and a squeeze. This apartment was sold as being suitable for 4 adults which it most definitely was not with the sofa bed being broken - I do feel for this we should be refunded some of our costs as we weren’t provided with the amount of bed space we required. The washing machine was covered in black mould which I personally scrubbed clean and the bathroom had a very bad sewage smell whenever the bath was drained

A very lovely stay this property . Welcoming and helpful host who showed me around before my stay . Modern and comfortable apartment. Would highly recommend. Thank you very much

The host really helped us at the night when we arrived, finding the place. We liked the nice beds, they were set up properly. WiFi for free, so fine. We could park very close to the appertment and for free. It was so nice having shops and a grocery store close by.

The glass and pans could have been a bit more clean. But there was enough to clean it. 😉 The weather was quite warm and there was no fan or airco.