River Palace Hotel

Hotel hade en bra placering, var rent.

Very popular with business travellers in the energy industry this hotel is located right on the river. There are a number of restaurants in close walking distance. The best thing about this property was they kindly upgraded me to a large apartment. The second best thing is the proces are extremely reasonable if you’re on a corporate rate. As for the opportunities for improvement, it was strange that they only give you one towel for your bathroom. I called reception to ask for a 2nd one and was told it’s not possible. So I waited until later and spoke to reception a 2nd time, explaining a needed 2 towels - again it was clear this was not something they do. That in itself earns the hotel a 3* review. They also only supplied three flat pillows and I only got the 4th pillow sent up on 2nd request. The other annoyance was the internal heating. When I arrived my room temp was 27C. Only after I shut the heating off, and open windows (-10C outside) could I get the temp down to a level where it was comfortable to sleep. Maybe it’s a cultural issue but the heating is set way too high. The other area for improvement is in food service. If you order a meal don’t assume all items will arrive at the same time, as you would expect. Only one of the two lifts were working causing delays during bus6 periods. What I liked was good little mini bar in reception area and nice spa with very inexpensive massage service.

Location is great. Gym is good.

The team in restaurant can be more English speaking :)

it was wind and water tight

roof top bar/pool closed did not mention this when booking and I couldn’t cancel without getting charged